Overview
111SKIN is all about helping you achieve glowing, healthy skin. They offer a fantastic range of skincare products that focus on treating various skin concerns, like aging, dryness, and dullness. Their lineup includes everything from serums and moisturizers to masks and eye creams, all designed to give your skin the care it deserves. Plus, they have special collections that are good for different skin types and needs. If you're looking for effective skincare that feels luxurious and is inspired by the latest science, 111SKIN has something for you!
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The description is based on a straightforward summary of the services offered by 111SKIN, using simple language to explain the company's focus on skincare and its product offerings.
How to Get a 111SKIN Refund: Step by Step
If you purchased through 111SKIN directly on 111skin.com:
- Go to 111skin.com.
- Scroll to the bottom of the page and click on "Contact Us" to find customer support options.
- Choose "Email Us" and open your email client.
- In your email, clearly state your request for a refund for your subscription.
- Include key details such as:
- Your order number.
- The date of the subscription renewal.
- Mention that the renewal occurred without prior notice.
- Indicate you have not utilized the service since the last renewal.
- Send the email and wait for a response from customer support.
If you purchased through Apple (iPhone/iPad):
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the subscription to 111SKIN and tap on it.
- Look for an option to Report a Problem.
- Select the reason as "I didn't authorize this charge" or "The service was not as described".
- Submit the request and check your email for follow-up.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Locate your 111SKIN subscription and tap on it.
- Tap Cancel Subscription.
- After canceling, click on Report a Problem for a refund request.
- Use phrases like "Upon cancellation, I expect a full refund" and provide your order details.
- Submit the report and monitor your email for a response.
If you purchased through PayPal:
- Log in to your PayPal account.
- Select Activity from the menu.
- Find the transaction related to 111SKIN and click on it.
- Click Report a Problem or Dispute this transaction.
- Choose "I didn't receive an item or service".
- Provide a description mentioning that you are not using the service and did not expect the charge.
- Submit your report and await PayPal's response.
Phone
The phone is not available.
Tips and Tricks for Getting a 111SKIN Refund
- Document Everything: Keep a detailed record of your purchase, including receipts and email correspondence.
- Be Polite but Firm: Use polite language but assertively state your need for a refund.
- Use Specific Terms: Refer to the product's "satisfaction guarantee" to strengthen your case.
- Contact Customer Service Promptly: Reach out as soon as you identify a reason for the refund.
- Utilize Social Media: Post on their social media pages if you face issues, as companies tend to respond faster publicly.
- Escalate If Necessary: If initial contact fails, ask to speak to a manager or higher authority.
- Follow Up Regularly: Send follow-up emails or call back if you don’t receive a timely response.
- Use Clear Subject Lines: In emails, use clear and descriptive subject lines like "Refund Request for Order #XXXX".
- Time It Right: Contact them early in the week when they might be less busy, increasing your chances of a swift response.
- Join Online Communities: Engage with others on Reddit or forums who have had similar experiences to gather more techniques.
Why Do People Request Refunds from 111SKIN
- Product did not meet expectations
- Incorrect item received
- Item arrived damaged
- Allergic reaction
- Product expired or spoiled
- Shipping delay
- Subscription cancellation
- Not as described
- Price discrepancies
- Change of mind
- Customer service issues
- Product did not fit skin type
111SKIN Refund Script
Script
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Dear 111SKIN Team,
I hope this message finds you well. I recently noticed an accidental charge on my account related to my last purchase. Despite my excitement for your products, I was unfortunately dissatisfied with the outcome, and I believe a refund is warranted.
I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your understanding, and I look forward to resolving this matter swiftly.
Best regards,
111SKIN Refund Policy
111SKIN offers a 14-day return policy for unused and unopened products, allowing customers to receive a refund or exchange. Returns must be accompanied by a valid proof of purchase, and shipping costs are non-refundable.
The Easiest Way to Get a 111SKIN Refund
If you’re frustrated trying to get a refund from 111SKIN—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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