Overview
192.com is a handy online service that helps you find people and businesses in the UK. You can look up contact details like phone numbers and addresses, or even search for old friends or family members. They also provide useful information about companies, like their financial health and company filings. Plus, you can check out local services and see reviews. It's great for anyone who wants to reconnect with someone or needs quick info about a business.
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The description is based on a straightforward overview of the services 192.com offers, simplified for easy understanding.
How to Get a 192.com Refund: Step by Step
If you purchased through 192.com directly:
- Go to the 192.com website and log in to your account.
- Navigate to the Account Settings or Billing section.
- Locate the Subscription Details or Membership area.
- Find the option to Request a Refund or Contact Support.
- If contacting support, select Email Support or Live Chat.
- In your refund request, emphasize that the subscription renewed without notice.
- Mention that the account has been unused if applicable.
- Provide your account details and any transaction numbers if available.
If you purchased through PayPal:
- Log in to your PayPal account.
- Select Activity from the top menu.
- Find the transaction related to your 192.com payment.
- Click on the transaction to view the details.
- Select Report a Problem next to the transaction.
- Choose Request a Refund from the available options.
- In the explanation, state that the subscription renewed without notice.
- Emphasize that you have not used the service.
If you purchased through a credit card:
- Review your credit card statement for the charge from 192.com.
- Contact the customer service number on the back of your credit card.
- Explain that you’d like to dispute a charge from 192.com.
- State that the subscription renewed without notice.
- Highlight that the account has been unused, if true.
- Follow any additional instructions provided by the credit card representative.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find your 192.com subscription in the list.
- Tap on it and select Cancel Subscription if required.
- Next, go to the Apple Support website or app.
- Choose Get Support, then select Billing & Subscriptions.
- Request a refund for the cancelled subscription, mentioning that it renewed without notice.
- Highlight the unused status of your account if applicable.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines in the top left).
- Go to Account and then Purchase History.
- Locate the transaction for 192.com.
- Tap on the transaction and select Report a Problem.
- Choose Request a Refund.
- Explain briefly that the subscription renewed without notice.
- Mention your account was unused, if applicable.
Phone
The phone is not available.
Tips and Tricks for Getting a 192.com Refund
- Be Persistent: Follow up regularly if you don’t hear back, as multiple contacts can show determination.
- Document Everything: Keep detailed records of all communications, including dates and who you spoke to.
- Use Clear Language: State your request for a refund clearly and concisely without emotional language.
- Escalate Smoothly: If initial contact fails, politely ask to speak to a manager or a higher authority.
- Timing Matters: Contact them during off-peak hours, early mornings or late afternoons, for a better chance of a quicker response.
- Leverage Social Media: Publicly mention your issue on platforms like Twitter; companies often respond faster to public complaints.
- Knowledge of Terms: Know their refund policy inside out to identify any weaknesses in their argument against your refund.
- Small Claims Approach: If all else fails, mention the possibility of small claims court as a last resort to apply pressure.
- Polite but Firm Tone: Always maintain a respectful tone while being assertive about your rights as a consumer.
- Print Out Payments: Have evidence of your payment ready, as it builds your case significantly.
Why Do People Request Refunds from 192.com
- Incorrect information provided about individuals
- Duplicate charges for the same service
- Service not delivered as promised
- Technical issues preventing access to the service
- Unwanted subscription after a free trial
- Failure to locate requested information
- Billing errors or discrepancies
- Unsatisfactory customer service experience
- Misleading product description or features
- Change of mind after purchase
192.com Refund Script
Script
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Dear 192.com Customer Service,
I hope this message finds you well. I am writing to address an issue with a recent charge to my account that I believe was made in error. After reviewing my billing statement, I noticed an unexpected transaction that I did not authorize.
I would appreciate your assistance in processing a refund for this accidental charge. Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
192.com Refund Policy
192.com offers refunds for services within 14 days of purchase, provided that no reports have been accessed or downloaded. Users must contact customer service to initiate the refund process, and eligibility is subject to specific terms outlined in their policy.
The Easiest Way to Get a 192.com Refund
If you’re frustrated trying to get a refund from 192.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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