Overview
360Training is an online learning platform that offers a variety of courses to help people gain new skills and advance their careers. They focus on areas like real estate, food safety, OSHA safety training, and many other professional skills. Whether you're looking to get certified, improve your job skills, or learn something new, 360Training has courses that are easy to follow and can fit into your schedule. You can study at your own pace, and they provide practical tools to help you succeed, making it a great choice for anyone wanting to enhance their knowledge or meet job requirements.
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The description is based on the services listed on 360training.com and is aimed at making the information accessible to everyday consumers without using complex terminology.
How to Get a 360Training Refund: Step by Step
If you purchased through 360training.com directly:
- Visit the 360Training website and log into your account.
- Navigate to the "Account Settings" section in the top right corner.
- Select "Billing" from the menu.
- Locate the "Transaction History" section to identify the charge you want to dispute.
- Click on the transaction, and look for an option that says "Request Refund".
- Fill out the refund request form, being sure to:
- Clearly state that the subscription renewed without notice.
- Mention any instances of account inactivity.
- Include details such as the transaction date and amount.
- Submit the refund request and take note of any confirmation or reference number provided.
- If you do not receive a response within a few business days, follow up via the customer support contact form under "Help".
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select "Subscriptions".
- Find the subscription for 360Training from the list and tap on it.
- Scroll down to find the option "Cancel Subscription", and confirm the cancellation (this helps in initiating the refund).
- Go to the Apple Support website or use the Apple Support app.
- Click on "Get Support" and select "Billing".
- Choose "Request a refund" and follow the prompts for your refund request.
- In your request, mention that the subscription renewed automatically without prior notice.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the menu icon (three horizontal lines) in the upper left corner.
- Go to "Account" and then select "Purchase History".
- Find the 360Training charge that you wish to dispute.
- Tap on it, and select "Report a Problem".
- Choose "I want to request a refund".
- Explain that the subscription was renewed without notice and that you didn’t intend to continue it.
- Submit your request, and monitor your email for any updates regarding your refund status.
If you purchased through PayPal:
- Log into your PayPal account.
- Navigate to the "Activity" section.
- Locate the transaction related to your 360Training subscription.
- Click on "Details" to view the transaction specifics.
- Select the option to "Report a Problem" on that transaction.
- Choose "I want to request a refund" and proceed.
- In your message, mention that the subscription renewed unintentionally.
- Submit your dispute and follow up if necessary, checking your email for confirmation and updates.
Tips and Tricks for Getting a 360Training Refund
- Be polite and professional in all communications; friendly tone can go a long way.
- Document everything: Save emails and chat transcripts for reference.
- Request a supervisor or higher authority early in the conversation if initial responses are unhelpful.
- Use precise language about your refund request; state exact amounts and reasons clearly.
- Follow up if you don’t hear back within a few days; persistence can pay off.
- Leverage social media: Sometimes, posting your issue on platforms like Twitter gets quicker responses.
- Engage with user forums where others may share their successful strategies or experiences.
- Timing matters: Try to initiate your refund request early in the week to avoid end-of-week delays.
- Escalate quickly if you hit roadblocks; don't hesitate to ask for a formal complaint process.
- Be ready to negotiate: If a full refund isn’t possible, inquire about partial refunds or credit for future services.
Why Do People Request Refunds from 360Training
- Course not as described - Content differs from what was advertised.
- Technical issues - Problems with accessing the course or platform.
- Incompatibility - Course not compatible with their device or system.
- Cancellation of training - Cancelled training sessions by the provider.
- Insufficient customer support - Difficulty in getting help for issues.
- Learning outcomes not met - Course did not deliver the expected knowledge or skills.
- Change of mind - User decides they no longer want to pursue the course.
- Course expiration - Failed to complete the course before it expired.
- Unclear refund policy - Confusion regarding the terms of the refund process.
- Duplicate purchase - User accidentally purchased the same course twice.
360Training Refund Script
Script
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Dear 360Training Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent charge. Unfortunately, I accidentally selected the wrong course package, which resulted in an unexpected charge to my account.
I would greatly appreciate your assistance in processing a refund for this transaction. I have always valued the quality of your service and hope to resolve this matter swiftly.
Thank you for your understanding and support.
Best regards,
360Training Refund Policy
360Training offers a 100% satisfaction guarantee on their courses. If you're not satisfied with your purchase despite completing the course, you can request a refund within 30 days. Refunds are not provided for courses that have been completed or for products that are accessed.
The Easiest Way to Get a 360Training Refund
If you’re frustrated trying to get a refund from 360Training—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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