How to Get a 5km Refund

If you purchased through the 5km.tech website:

1. Go to the 5km.tech website and log into your account.
2. Navigate to the Account Settings section.
3. Look for the Billing or Subscription tab.
4. Find your current subscription details and click on Manage Subscription.
5. Locate the Request Refund option and click on it.
6. Fill out the refund request form, ensuring to mention that the subscription renewed without notice.
7. Highlight that the account has not been used since the renewal.
8. Submit the refund request and note any confirmation number for follow-up.

If you purchased through Apple:

1. Open the Settings app on your device.
2. Tap on your Apple ID at the top.
3. Select Subscriptions.
4. Find the 5km.tech subscription and tap on it.
5. Tap on Cancel Subscription to stop future charges.
6. Then go to reportaproblem.apple.com and log in with your Apple ID.
7. Locate the 5km.tech subscription under Purchases.
8. Select Report a Problem and choose Request a Refund.
9. In the message, mention the subscription renewed without adequate notice and emphasize that you did not use the service.
10. Submit the request and check your email for any updates.

If you purchased through Google Play:

1. Open the Google Play Store app on your device.
2. Tap on the Menu icon (three horizontal lines) in the upper left corner.
3. Select Subscriptions.
4. Find your 5km.tech subscription and tap on it.
5. Tap on Cancel Subscription to stop future billing.
6. Open a browser and go to play.google.com/store/account.
7. Find your 5km.tech purchase under Order History.
8. Click on Request a Refund.
9. In your explanation, state that the subscription renewed unexpectedly and that it was not utilized.
10. Submit the refund request for processing.