Overview
99Apps is a cool platform that helps you find and download a variety of apps and software for your devices. Whether you're looking for the latest games, useful tools for productivity, or creative apps for your hobbies, they've got you covered. The site is user-friendly, making it easy for anyone to search for and access the apps they need. Plus, they often provide helpful reviews and tips to make sure you choose the right app for you!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward interpretation of the services provided by 99Apps, focusing on accessibility and user experience for the general consumer.
How to Get a 99Apps Refund: Step by Step
If you purchased through Credit Card:
- Log in to your 99Apps account on 99apps.me.
- Go to the Billing section from your account settings.
- Select the Transaction History option.
- Find the transaction you want to refund and click on Details.
- Look for the Request Refund button and click on it.
- Fill out the refund form:
- State that the charge was unrecognized or that the account was unused.
- Provide any supporting details, such as billing dates and other relevant information.
- Submit your refund request.
- You should receive a confirmation email regarding your request.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity at the top.
- Locate the payment to 99Apps and click on it.
- Click on Report a Problem next to the transaction.
- Select Request a Refund from the options provided.
- In your message, specify that you did not authorize the charge or that the service was never used.
- Submit your request and wait for a reply.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the upper left corner.
- Select Account from the menu.
- Under the Purchase History section, find your transaction with 99Apps.
- Tap on the transaction and then select Request a Refund.
- In your message, mention that the billing was unexpected or that the account was inactive.
- Submit your refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top to access your Apple ID settings.
- Tap Subscriptions.
- Locate your subscription with 99Apps and tap on it.
- Choose Report a Problem for the selected subscription.
- In your report, emphasize that the service was not used or the subscription renewed without notice.
- Follow the prompts to submit your refund request.
If you purchased through Amazon:
- Log in to your Amazon account.
- Go to the Your Orders section.
- Find your 99Apps transaction and click on Problem with order?.
- Select Request a refund from the options.
- In your message, mention that the charge was unrecognized or you didn’t use the service.
- Submit your refund request.
If you purchased through Roku:
- Go to the roku.com website and log in to your account.
- Select Manage Your Subscriptions.
- Find 99Apps in your list of subscriptions.
- Click on Cancel Subscription if you haven't already.
- Visit the Support section and find the contact form.
- Explain that you would like a refund due to unexpected billing or that you did not utilize the service.
- Submit your refund request and retain any confirmation emails.
Phone
The phone is not available.
Tips and Tricks for Getting a 99Apps Refund
- Contact Support Immediately: Reach out to customer support as soon as you identify the issue with your purchase.
- Be Polite but Firm: Use respectful language but clearly state your desire for a refund, mentioning specific issues or dissatisfaction.
- Use Clear and Concise Language: Avoid jargon; explain your case simply and directly.
- Leverage Social Media: If you don’t receive a response, try mentioning their handle on Twitter or posting on Facebook for quicker attention.
- Document Everything: Keep records of your transactions, correspondence, and screenshots; this can support your claim.
- Ask for Escalation: If initial support fails, politely request to escalate your case to a supervisor or a higher authority.
- Timing Matters: Request refunds during peak hours when support staff are likely to be more attentive.
- Offer to Share Your Experience: Mention you’re willing to discuss your experience on online forums to leverage urgency in their response.
- Be Persistent: Follow up regularly if you do not receive a timely response; persistence can pay off.
- Use Community Knowledge: Engage with forums or Reddit threads to gather powerful phrases or success stories to include in your request.
- Customize Your Approach: Tailor your message based on the feedback or advice you’ve seen from other users who successfully obtained refunds.
- Consider a Chargeback: As a last resort, if your requests are ignored, consider contacting your payment provider about initiating a chargeback.
Why Do People Request Refunds from 99Apps
- Product not as described - The app features were misleading or did not match the description.
- Technical issues - Frequent crashes or bugs that affect usability.
- Compatibility problems - The app does not work on the user's device or operating system.
- Account issues - Problems with account access or login that remain unresolved.
- Charge discrepancies - Incorrect billing amounts or unauthorized charges.
- Customer support dissatisfaction - Poor response or lack of assistance from customer service.
- App performance - The app runs slowly or consumes excessive device resources.
- Change of mind - Users decide they no longer want the app after purchase.
- Better alternatives - Finding a similar app that offers more features or better performance.
- Promotional errors - Misleading promotions or discounts that did not apply as advertised.
99Apps Refund Script
Script
Copy
Dear 99Apps Support,
I hope this message finds you well. I am writing to address a billing issue I encountered on my account. I noticed an accidental charge that I did not authorize, and upon reviewing my recent transactions, I was quite dissatisfied with the service provided.
I kindly request a refund for this charge, as it appears to be an error. I appreciate your attention to this matter and look forward to your swift response.
Thank you for your understanding.
Best regards,
99Apps Refund Policy
99Apps does not offer refunds for purchases once the service has been delivered. Customers are encouraged to review their orders carefully and can contact customer support for assistance with any issues.
The Easiest Way to Get a 99Apps Refund
If you’re frustrated trying to get a refund from 99Apps—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
