Overview
9 Count, Inc. is all about bringing people together through their cool app, Wink. It's designed to make finding and planning activities with friends super easy! Whether you're looking for a fun event to attend, a new place to eat, or just need help getting everyone on the same page, Wink has your back. They focus on helping you discover things to do in your area, making it simple to sync up plans with your crew. Basically, if you're trying to have a good time and need some ideas, Wink is your go-to buddy!
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The description is based on a friendly overview of 9 Count, Inc. and its services, tailored to be easily understood by consumers without using complex terms.
How to Get a 9 Count, Inc. Refund: Step by Step
If you purchased through the App Store:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Get Wink subscription.
- Select Report a Problem (if available) or go to Apple's Refund Request Page.
- Log in with your Apple ID if prompted.
- Select the Get Wink purchase you want a refund for.
- Choose Request a Refund and provide a brief explanation, such as "the subscription renewed without notice." or "the account was unused."
- Follow the prompts to submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the Menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find your Get Wink subscription and tap on it.
- Tap Manage then Cancel Subscription.
- After canceling, go back to the Google Play Store Menu.
- Select Account, then Purchase History.
- Find your Get Wink charge and tap on it.
- Choose the option to Request a Refund. In your message, mention "the subscription renewed without notice." or "the service was not used."
If you purchased through a credit card directly on getwinkapp.com:
- Visit getwinkapp.com and log into your account.
- Navigate to the Billing or Account Settings section.
- Find your recent transactions linked to your membership.
- Locate the transaction for the Get Wink service and select Request a Refund.
- In your request, state that "the subscription renewed without notice." or "the account was unused."
- Submit your refund request and note any confirmation email.
If you purchased through Roku:
- Turn on your Roku and go to the Home screen.
- Select Streaming Channels
- Select My Channels.
- Highlight the Get Wink channel and press the * button on your remote.
- Select Manage Subscription.
- Choose Cancel Subscription from the options.
- Visit the Roku Support Page.
- Select your account details and find the Get Wink transaction.
- Click on Request a Refund and mention that "the subscription was unwanted" or "did not receive any benefit from the subscription."
Tips and Tricks for Getting a 9 Count, Inc. Refund
- Document everything: Keep screenshots of your transactions and conversations.
- Use clear and concise language: Be direct about your issue; avoid emotional appeals.
- Request escalation: If initial agents are unhelpful, ask to speak with a supervisor or manager.
- Timing is key: Contact customer service on weekdays during business hours for potentially quicker responses.
- Leverage social media: Mention the company on platforms like Twitter or Facebook to increase visibility.
- Be persistent: If you receive a denial, follow up multiple times; don’t give up easily.
- Offer a specific resolution: Suggest the exact amount or type of refund you want.
- Utilize community knowledge: Research what worked for others on forums and apply similar strategies.
- Stay polite but firm: Maintaining a courteous tone can lead to better results.
- Follow up in writing: If calls don’t work, send a detailed email reiterating your request.
- Know your rights: Be educated about consumer rights to add weight to your request.
- Track response times: Use a calendar to monitor when you last contacted them and plan follow-ups.
Why Do People Request Refunds from 9 Count, Inc.
- Product not as described
- Technical issues preventing usage
- Unwanted subscription charges
- Poor customer service experience
- Duplicate charges on account
- Change of mind after purchase
- Delivery delays or issues
- Promised features not available
- App crashes frequently
- Defective merchandise
9 Count, Inc. Refund Script
Script
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Dear 9 Count, Inc. Team,
I hope this message finds you well. I am writing to address a billing issue that I have encountered with my account. It appears that I was charged accidentally for a service I did not intend to use. I have reviewed my account and believe that this charge was made in error.
Given the circumstances, I kindly request a refund for this charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
9 Count, Inc. Refund Policy
9 Count, Inc. does not provide a publicly accessible refund policy on their website. For inquiries regarding refunds or cancellations, users are advised to contact their support team directly at support@getwinkapp.com.)
The Easiest Way to Get a 9 Count, Inc. Refund
If you’re frustrated trying to get a refund from 9 Count, Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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