How to Get an ABA Refund

If you purchased through Credit Card:

1. Log into your online banking account associated with the credit card used for the purchase.
2. Navigate to the 'Transaction History' or 'Recent Transactions' section.
3. Locate the transaction for your ABA membership or subscription.
4. Select the transaction and look for an option that says 'Report a Problem' or 'Dispute Transaction.'
5. Choose 'Refund Request' or a similar option.
6. Provide details about why you’re requesting the refund, such as:
   • "The subscription automatically renewed without prior notice."
   • "The account has been inactive and should have been canceled."
7. Submit the request and keep an eye on your email for confirmation and follow-up.

If you purchased through PayPal:

1. Log into your PayPal account.
2. Go to 'Activity' to view your recent transactions.
3. Find the transaction linked to your ABA membership or subscription.
4. Click on the transaction to view the details.
5. Select 'Report a Problem.'
6. Choose 'Refund,' then specify the issue:
   • "The service did not meet expectations."
   • "The account was unused during the billing cycle."
7. Follow the prompts to finalize your request.

If you purchased through Apple:

1. Open the Settings app on your iPhone or iPad.
2. Tap your Apple ID at the top of the screen.
3. Select 'Subscriptions.'
4. Find your ABA subscription in the list.
5. Tap on it and select 'Cancel Subscription.'
6. After cancellation, open the App Store app.
7. Tap your profile picture at the top right corner.
8. Select 'Purchased' and find the ABA app.
9. Scroll down to 'Report a Problem' under the ABA listing.
10. Select 'Request a Refund' and provide a reason such as:
    • "Charge was not authorized or I was not aware of the renewal."
    • "The service was not used."
11. Submit your refund request and monitor your email.

If you purchased through Google Play:

1. Open the Google Play Store app.
2. Tap on the menu icon (three horizontal lines in the top left corner).
3. Select 'Account.'
4. Go to 'Purchase History' to find your ABA transaction.
5. Tap on the transaction and select 'Refund.'
6. Choose your reason for requesting a refund:
   • "I didn’t intend to purchase this subscription."
   • "The app did not function correctly."
7. Submit your request and await further information via email.

If you purchased through ABA's website:

1. Visit aba.com and log into your account.
2. Go to your account settings or 'Billing History.'
3. Select the relevant transaction for your membership or subscription.
4. Look for a 'Request Refund' or similar option.
5. Fill in the necessary details, stating reasons such as:
   • "My account has been inactive and should be refunded."
   • "I was charged after I canceled my membership."
6. Submit your request and look for confirmation in your email.