Overview
AdKnown is a cool company that helps businesses show their ads to the right people online. They use smart technology to make sure that when you browse the web or scroll on social media, you see advertisements that match your interests. Their main services include creating ads that catch your eye, finding the best places to display them, and analyzing how well those ads are performing. So, if you're a business looking to reach more customers, AdKnown can help you get your message out there in a way that's effective and engaging!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward summary of AdKnown's services, aimed at explaining them in simple terms for a general consumer audience.
How to Get a AdKnown Refund: Step by Step
If you purchased through AdKnown.com directly:
- Visit the AdKnown website and log in to your account.
- Navigate to the Account Settings section.
- Click on Manage Subscriptions.
- Locate your active subscription and select Request Refund.
- In the refund request form, provide a brief explanation:
- Mention that the subscription renewed without notice.
- Emphasize that you have not utilized the service.
- Submit the refund request and wait for confirmation via email.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the AdKnown subscription in the list and tap on it.
- Select Report a Problem at the bottom of the screen.
- Choose Request a Refund and provide details:
- State that the subscription renewed without prior notice.
- Highlight that the account has remained unused.
- Complete the submission and track your request via email.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three horizontal lines) in the upper-left corner.
- Select Account then Purchase History.
- Find the AdKnown transaction and tap on it.
- Choose Refund and follow the prompts.
- When prompted, write a rationale:
- Clarify that the subscription auto-renewed unexpectedly.
- Note that the service was not used.
- Submit the request and await a response via email from Google.
If you purchased through a third-party billing provider (e.g., Roku):
- Visit the Roku website and sign in to your account.
- Navigate to the Manage Account section.
- Click on Subscriptions to view your active subscriptions.
- Locate the AdKnown subscription and select Cancel Subscription.
- After cancellation, submit a refund request via the support link. Include a note:
- Indicate that the subscription renewed without notification.
- Explain that the account has been inactive.
- Confirm your request and check for updates in your email.
Phone
The phone is not available.
Tips and Tricks for Getting a AdKnown Refund
- Document Everything: Keep records of all communications, transactions, and screenshots related to your request.
- Use Clear Language: Be direct and polite but firm in your request. State exactly what you want.
- Escalate Quickly: If not getting a response, escalate to higher management or a different department within the company.
- Timing Matters: Try requesting a refund on weekends or early in the week when support staff may have more time to process requests.
- Be Persistent: If you don’t hear back, follow up every few days to keep your request on their radar.
- Leverage Social Media: Sometimes a public post on platforms like Twitter can prompt quicker action from customer service.
- Use Industry Terms: Speak their language; use terminology relevant to advertising to establish credibility.
- Frame as a Last Resort: Indicate that you'd prefer to resolve this amicably but will consider further action if necessary.
- Highlight Past Success: Reference previous positive experiences with refunds or share user experiences that support your claim.
- Ask for a Supervisor: If you're not getting satisfactory responses, ask to speak directly to a supervisor or manager.
Why Do People Request Refunds from AdKnown
- Service not delivered - Users did not receive the advertised services.
- Technical issues - Problems with the platform caused campaigns to fail.
- Poor performance - Ads did not generate expected traffic or conversions.
- Unauthorized charges - Users were billed without their consent.
- Account suspension - Accounts were suspended unexpectedly, impacting their campaigns.
- Misleading advertising - Users felt the service did not match what was promoted.
- Change of mind - Customers decided to discontinue their campaigns.
- Duplicate charges - Users were billed multiple times for the same service.
- Billing errors - Incorrect amounts debited from accounts.
- Customer support issues - Inadequate assistance led to difficulties in using the service.
AdKnown Refund Script
Script
Copy
Dear AdKnown Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my subscription, and I believe this may be a billing issue or an accidental charge. I have always appreciated your service, but this situation has caused some dissatisfaction.
I kindly request a refund for the amount charged. I appreciate your understanding and prompt attention to this matter.
Thank you!
Best regards,
AdKnown Refund Policy
AdKnown offers a refund policy that allows for a full refund within 30 days of the purchase if the service does not meet customer expectations. To request a refund, customers must contact their support team with their purchase details.
The Easiest Way to Get a AdKnown Refund
If you’re frustrated trying to get a refund from AdKnown—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
