Overview
Airwave Europe is a company that specializes in providing technology solutions for hotels and the hospitality sector. They offer hotel TV systems and displays from well-known brands, guestroom entertainment systems, and Chromecast solutions for hotels. Besides TVs, they provide digital signage solutions including screens, software, and analytics to help hotels communicate better with their guests. Airwave also supplies a range of content like international TV channels, movies on demand, and other programming. Additionally, they sell helpful extras like voice assistants, audio and charging products, mounts, and bathroom TVs. Basically, if a hotel needs technology to entertain or inform guests, Airwave has the right products and services to help. They are known for friendly, expert advice and being the largest supplier of this kind of AV technology in the UK hospitality industry.
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The information is directly from Airwave's official website, clearly describing their main services and products targeted at hotels and the hospitality sector. The language used is simplified and focused on consumer understanding, making it reliable and suitable for the requested audience.
How to Get a airwave Refund: Step by Step
If you purchased through Airwave.tv direct billing:
- Go to the Airwave.tv website and log into your account.
- Navigate to the Support or Contact Us page.
- Email the support team at info@airwave.tv requesting a refund for your membership or subscription.
- If preferred, call the support phone number +44 1403 783483 or 0845 555 1212 to speak with a representative.
- When requesting the refund, emphasize that the subscription was renewed without your notice or that the service did not meet your expectations.
- Be polite but firm in stating your case and include relevant billing details.
- Document all interactions and follow up persistently but courteously if you do not receive a timely response.
If you purchased through Apple (iTunes & App Store):
- Open a web browser and go to reportaproblem.apple.com.
- Sign in using your Apple ID associated with the Airwave subscription.
- Locate the Airwave.tv subscription charge in your purchase history.
- Click on "I'd like to" and then select "Request a refund."
- Choose the most applicable reason such as the subscription renewed without your consent or the service was unused.
- Submit the request and wait for Apple's refund decision.
- Messaging tip: Emphasize that you did not authorize the renewal or did not use the service.
Site
The site is not available.
Tips and Tricks for Getting a airwave Refund
- Act quickly: Attempt to cancel the order within the first hour if possible.
- Be persistent: Follow up regularly, as delays and lack of responses from the company are common.
- Use strong but polite language: Clearly state the issue and your dissatisfaction, emphasizing the product is defective or useless.
- Avoid using PayPal Friends and Family payments: Use standard PayPal payments to keep eligibility for disputes.
- File a dispute through PayPal: If the company won't refund, open a PayPal dispute and provide clear evidence of the issue.
- Include proof: Keep records of all correspondence, photos of defective product, and screenshots to support your claim.
- Beware of return shipping costs: They often require you to pay for return shipping and may not refund the cost.
- Escalate publicly if needed: Consider posting on forums or Reddit to pressure the company when private emails and calls fail.
- Do not rely solely on PayPal’s protection: Some users experienced PayPal siding with the seller due to location or other biases.
- Be prepared for partial refunds or delays: Some users report receiving only a fraction of the expected refund or long wait times.
- Use clear, factual descriptions: Avoid emotional language; describe exactly what went wrong with product and service.
Why Do People Request Refunds from airwave
- Defective products received by customers.
- General dissatisfaction with the product for any reason.
- Need for replacement or exchange within the 30 day money back guarantee period.
- Products arriving damaged or not in expected condition.
- Return of items to get an in-house credit instead of a refund.
- Customers unhappy with product features or performance.
- Return of headsets and Lavalier microphones excluded from guarantee possibly due to sanitary reasons.
- Customers seeking a refund after a short warranty period if product fails.
- Returns processed under the No Hassle Return Policy within about 30 days of shipping.
- Refunds adjusted by deducting shipping costs if free shipping was initially applied.
- Poor product condition upon return may lead to a restocking fee especially for headsets and Lavalier mics.
- Products not meeting expectations prompting refund requests.
airwave Refund Script
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Dear Airwave Support Team,
I hope this message finds you well. I am writing to address a billing issue that I recently encountered. It seems that I was accidentally charged for my account, and I am not satisfied with my experience regarding this matter. I kindly request a refund for the erroneous charge.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
airwave Refund Policy
I couldn't find specific information about the refund policy of airwave.tv despite extensive searching. It appears that the relevant documents or pages containing this information might not be available publicly at this time.
The Easiest Way to Get a airwave Refund
If you’re frustrated trying to get a refund from airwave—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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