Overview
Alumni Perks is all about helping graduates save money and enjoy exclusive benefits after school. They offer a range of discounts and deals on everything from travel and dining to services and products that alumni might need or want. If you’re a member, you can access special offers from various brands and companies, making it easier to enjoy life after college without breaking the bank. It's like having a special coupon book just for grads! Plus, it’s a great way to stay connected with your alma mater and fellow alumni while getting some cool perks along the way.
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The description is based on the basic functions of Alumni Perks and written in an easy-to-understand manner for a general audience.
How to Get a Alumni Perks Refund: Step by Step
If you purchased through Credit Card:
- Log in to your online banking portal.
- Navigate to the transactions section.
- Locate the charge from Alumni Perks in your transaction history.
- Click on the transaction to see the details.
- Select the option to dispute the transaction or request a refund.
- In your dispute request, state: "I did not authorize this charge," and specify that the renewal happened without notice.
- Submit the request and take note of any confirmation number provided.
- Follow up with your bank if you don't receive a response within a week.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Activity to find the transaction with Alumni Perks.
- Click on the transaction to see details.
- Select Report a problem.
- Choose Request a refund.
- In your refund request message, say: "This subscription renewed without notice,” and “I have not used this account."
- Submit the request and wait for a confirmation email.
- Monitor your PayPal account for updates on the refund status.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the Alumni Perks subscription and tap it.
- Select Report a Problem beneath your subscription information.
- Choose Billing Issue as the reason.
- In the details, indicate: "The subscription renewed without authorization", and stress that you did not use it.
- Submit your report and await a response.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap on the Menu (three horizontal lines) in the upper left corner.
- Select Account.
- Tap on Purchase History.
- Find the Alumni Perks transaction and select it.
- Click Report a problem.
- Select Request a refund.
- In your message, write: "This charge was unexpected" and that the account was not used.
- Submit your request and check your email for a follow-up.
If you purchased through a gift card:
- Contact Alumni Perks customer support directly via their official website.
- Provide your account details and the gift card transaction number.
- In your message, clearly state: "I did not use the account and would like a refund on my gift card purchase".
- Wait for their response for further instructions.
- If no response is received in a week, follow up with another message.
Phone
The phone is not available.
Tips and Tricks for Getting a Alumni Perks Refund
- Be polite in your initial communication; a friendly tone can go a long way.
- Document everything related to your purchase, including emails, receipts, and any chat logs.
- Reference any relevant alumni agreements or services you were promised but didn’t receive.
- Use specific language such as "I would like to request a refund" rather than asking if it’s possible.
- Consider the timing; requesting a refund shortly after the purchase often yields better results.
- If initial attempts fail, ask to escalate your request to a supervisor or higher level support.
- Check for active threads on Reddit or forums for current tactics and real-life experiences.
- Follow up consistently but avoid being overly aggressive; persistence is key.
- Sometimes providing clear reasons for the absence of service can help justify your request.
- If all else fails, consider filing a complaint with Better Business Bureau as a last resort.
- Engage with them on social media; public comments can prompt quicker responses to refund requests.
- Utilize any student or alumni networks for tips or support regarding your claim.
Why Do People Request Refunds from Alumni Perks
- Service not as described: Expectations of benefits were not met.
- Technical issues: Problems accessing or using the platform.
- Duplicate charges: Being charged multiple times for the same service.
- Membership cancellation: Decided to discontinue membership within the refund window.
- Unsatisfactory customer service: Poor support encountered when seeking help.
- Billing errors: Incorrect charges or unexpected fees on the account.
- Change of mind: Simply decided they no longer want the service.
- Relocation: Moved to a location where the service is not available.
- Inaccessibility: Unable to utilize the perks due to personal circumstances.
- Promotional misrepresentation: Misleading promotions that influenced their purchase decision.
Alumni Perks Refund Script
Script
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Hello Alumni Perks Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account that I believe may have been made in error. I am not satisfied with the service, and upon reviewing my subscription details, I would like to formally request a refund for this charge.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Alumni Perks Refund Policy
Alumni Perks offers a 30-day satisfaction guarantee for their services, allowing customers to request a refund if they are not satisfied within this period. After 30 days, refunds are generally not available, and specific conditions may apply depending on the service or product.
The Easiest Way to Get a Alumni Perks Refund
If you’re frustrated trying to get a refund from Alumni Perks—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.