Overview
American Greetings is a company that helps you connect with friends and family through greeting cards and digital messages. They offer a wide variety of customizable ecards, digital greetings, and printable cards for birthdays, holidays, and everyday occasions. You can personalize these cards with names, ages, photos, and even videos. They also provide special features like AI help for writing messages, celebrity greetings, and the option to include digital gifts like gift cards from popular stores. Membership gives you perks like unlimited sending, scheduling cards ahead of time, and reminders for important dates. It’s an easy and fun way to celebrate special moments and stay in touch with loved ones.
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The information comes directly from American Greetings' official website, which clearly lists their main services and features in a simple, consumer-friendly manner.
How to Get a American Greetings Refund: Step by Step
If you purchased through AmericanGreetings.com:
- Log into your Personal Account on americangreetings.com.
- Locate your subscription details and billing history.
- Contact American Greetings customer service by calling 1-800-711-4474.
- When calling, clearly state that you are requesting a refund for your membership subscription because you were charged for the service but did not use the membership or it renewed without notice.
- Mention any specific billing dates and charges to clarify your request.
- Note that officially the subscription fee is non-refundable, but ask if they would make an exception and issue a refund at their discretion.
If you purchased through Apple:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used to purchase the subscription.
- Click "I'd like to," then select "Request a refund."
- Choose the reason for your refund request, such as "Subscription renewed without notice" or "Subscription was unused."
- Select the American Greetings subscription from your purchase list and submit the request.
- Wait 24 to 48 hours for Apple to process and respond to your refund request.
If you purchased through Google Play:
- Go to play.google.com in a browser.
- Click your Profile picture at the top right.
- Select "Payments & subscriptions" then "Budget & order history."
- Find the American Greetings subscription charge you want refunded and click "Report a problem."
- Choose a reason such as "Subscription renewed without notice" or "Subscription was unused."
- Complete the form, explicitly state you want a refund, and submit.
- Wait for a refund decision usually within one day, but it may take up to four days.
- If it has been more than 48 hours since purchase and you have issues, contact the app developer (American Greetings) for additional help.
If you purchased through Roku:
- Note that Roku content and subscriptions purchased and managed by Roku are generally non-refundable except as otherwise stated.
- If you still want to try, open the Roku device Settings menu.
- Go to "Manage accounts" and then "Billing information."
- Find your American Greetings subscription and select it.
- Look for an option to request a refund or contact Roku support for assistance.
- If there is no refund option, call Roku customer support and explain that you were charged for a subscription you did not use or was renewed without your consent.
- Sometimes emphasizing the subscription was unused or unauthorized can increase chances of a refund.
Email
The email is not available.
Tips and Tricks for Getting a American Greetings Refund
- Contact customer service by phone at 1-800-711-4474 during business hours (Mon-Fri 9am-5pm EST) and clearly state your refund request.
- Use the email associated with your account for all communications to ensure consistency and verification.
- Be persistent but polite; maintain a respectful tone even if denied initially.
- Express clear dissatisfaction and mention specific billing dates and charges.
- Request a confirmation number for cancellations or refund requests.
- Use specific language like “I did not authorize the auto-renewal” or “I was unaware of the membership terms” to strengthen your case.
- Escalate your case to the Better Business Bureau if you face denial or lack of response.
- Cancel trial memberships within the trial period to avoid charges.
- Consider disputing the charge through your credit card company if customer service is unhelpful.
- Document all interactions as evidence for escalation or disputes.
- Timing matters: send your refund requests during business hours for better chances of response.
- Avoid relying solely on official no-refund policy; many users found success by emphasizing unauthorized charges or unused subscriptions.
- When purchased via Apple, Google Play, or Roku, use their respective refund request systems and mention unused subscriptions or unauthorized renewals.
- If refunding through app stores, wait 24-48 hours for a response and escalate with the app developer if needed.
Why Do People Request Refunds from American Greetings
- Being charged for memberships or renewals without clear or prior consent.
- Free trial sign-ups converting to paid annual memberships without clear notification or consent.
- Lack of advance warning or email notifications about membership renewals or price increases.
- Refund requests due to unrecognized or unused memberships, often citing billing without consent.
- Difficulty in stopping subscriptions, with auto-renewal being the only way to cancel.
- Concerns over perceived deceptive practices regarding trial memberships converting to paid memberships.
- Refunds issued upon request after membership cancellation, even if memberships are described as non-refundable.
American Greetings Refund Script
Script
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Dear American Greetings Customer Service,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent transaction. I noticed an accidental charge on my account that I did not authorize. Despite my satisfaction with your products, I am disappointed with this billing error and kindly request a refund for the charged amount.
I would appreciate your prompt assistance in resolving this matter. Thank you for your understanding.
Best regards,
[Your Name]
American Greetings Refund Policy
American Greetings does not offer refunds for per-send content, canceling a greeting, or for membership subscriptions—though future charges will be canceled. Gift cards cannot be returned for cash refunds except as mandated by law, and there is no price protection or refund in the event of price drops or promotional offers.
The Easiest Way to Get a American Greetings Refund
If you’re frustrated trying to get a refund from American Greetings—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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