Overview
Apollo Cover is a company that helps people get the right insurance for their homes and other property. They make it super easy to find coverage that suits your needs, whether you're renting or own your home. Plus, Apollo Cover connects you with insurance providers that offer fair prices. They even let you compare different plans so you can pick what works best for you without any hassle. Overall, they take the stress out of finding insurance, making sure you're protected without breaking the bank!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a general understanding of Apollo Cover's services as outlined on their website, tailored for an everyday consumer audience.
How to Get a Apollo Cover Refund: Step by Step
If you purchased through Apollo Cover directly:
- Visit the Apollo Cover website and log into your account.
- Navigate to the Account Settings section.
- Look for a tab labeled Billing or Subscriptions.
- Locate the membership or subscription you wish to refund and click on Manage.
- Select Request Refund or a similar option.
- In the text field, mention that the subscription renewed without notice, or state that your account was unused during the billing period.
- Submit the request and save any confirmation you receive.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions from the list.
- Find Apollo Cover and tap on it.
- Scroll down and tap Report a Problem.
- Select I want to request a refund and then specify the reason, such as the subscription renewed without notice.
- Complete the process by following the on-screen prompts.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your Profile Icon in the top right corner.
- Select Payments & Subscriptions.
- Tap Subscriptions and find Apollo Cover.
- Tap on Cancel Subscription.
- After cancellation, scroll down to find an option to Request a Refund.
- Indicate that the subscription renewed without notice or provide details about service not used for a better chance of success.
- Submit your request.
If you purchased through PayPal:
- Log into your PayPal account.
- Select Activity from the top menu.
- Find the transaction for Apollo Cover.
- Click on it to view details.
- Select Report a problem or Dispute.
- Choose the option that states I want a refund.
- Mention that the subscription renewed without prior notification.
- Follow the prompts to escalate your request for a refund.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Apollo Cover Refund
- Gather all documents related to your purchase and communication with Apollo Cover before initiating the refund.
- Contact customer support via live chat for immediate interaction; it often leads to faster resolutions than email.
- Be polite but firm in your communication; expressing understanding but insisting on your rights can yield better results.
- Reference policies or statements from the website that support your claim for a refund.
- Share any personal stories or experiences that might resonate with the representative to elicit sympathy.
- Ask to speak with a supervisor if the first-level agent is unhelpful; often the escalation will lead to a resolution.
- Follow up regularly but not excessively; sending a follow-up email a few days after your initial request can keep your case active.
- Consider posting your experience on social media or forums; public visibility can prompt a quicker response.
- Utilize the "chargeback" option with your bank if the customer service channels fail, as this can pressure them to act.
- Timing is crucial; aim to reach out on weekdays during noon hours for better availability of support staff.
- Seek out user experiences online for additional insights into effective phrases or approaches that have worked for others.
Why Do People Request Refunds from Apollo Cover
- Change of travel plans due to unforeseen circumstances.
- Duplicate coverage purchased inadvertently.
- Health issues preventing travel.
- Inability to provide necessary documents for the claim.
- Disagreement over policy terms and conditions.
- Miscommunication regarding coverage details.
- Delay in service or response time from customer support.
- Difficulty in filing a claim or following the process.
- Experience of poor customer service.
- Travel advisories or restrictions impacting planned trip.
Apollo Cover Refund Script
Script
Copy
Hello Apollo Cover Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account that I did not authorize. I believe this may be an error or a misunderstanding regarding my billing.
Given the circumstances, I kindly request a refund for this charge. I appreciate your attention to this matter and look forward to resolving it promptly.
Thank you for your assistance!
Best regards,
Apollo Cover Refund Policy
Apollo Cover offers a 30-day money-back guarantee for their travel insurance policies, allowing customers to request a refund within this period if they have not made any claims. After the 30 days, refunds may not be available, and customers are encouraged to review their specific policy for full details.
The Easiest Way to Get a Apollo Cover Refund
If you’re frustrated trying to get a refund from Apollo Cover—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.