Overview
Arccos Golf offers a smart system that helps golfers automatically track their shots during a game to give them personalized insights about their performance. They sell smart sensors that attach to your golf clubs, smart grips for those wanting new grips, and a Link Pro wearable device that lets you track shots without needing your phone on the course. Their app then shows helpful features like automatic shot tracking, a smart rangefinder with real-time distances, and detailed analytics to help improve your game. It’s all designed to help everyday golfers make better decisions and get better faster, with data and advice that feel easy and natural to use.
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This summary is based on directly sourced information from Arccos Golf's official website that clearly explains their main products and app features aimed at improving the golf experience for players through shot tracking and personalized insights.
How to Get a Arccos Golf Refund: Step by Step
If you purchased through ArccosGolf.com (direct subscription):
- Sign in to your account at arccosgolf.com.
- Click the Profile icon in the top right corner, then select My Account > Manage Membership.
- Select your active subscription to cancel; cancellation is necessary before requesting a refund.
- After cancellation, compose an email to starter@arccosgolf.com requesting a refund, mentioning that the subscription renewed without your consent or usage to increase chances of refund approval.
- Alternatively, call 844-692-7226 (Mon–Fri, 11 AM–3 PM EST) to speak directly with customer support and request a refund.
If you purchased through Apple App Store (iOS subscription):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top (your name and profile picture).
- Tap Subscriptions.
- Find and select the Arccos Golf subscription.
- Tap Cancel Subscription to stop future billing (if not already cancelled).
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- Find the Arccos Golf subscription charge in your purchase history.
- Click "I'd like to" and then choose "Request a refund."
- Choose a reason such as "Subscription renewed without notice" or "Did not use the subscription" to improve chances of success.
Tips and Tricks for Getting a Arccos Golf Refund
- Locate the original membership email as refund and cancellation often require referencing the link or instructions contained within it, even if the info is outdated or unclear.
- Contact Arccos support directly via email (Starter@arccosgolf.com) with your order number for refund discussions; this is the most effective initial step.
- Use clear, polite, and concise language stating you want a refund due to dissatisfaction or unwanted charges, especially for unexpected subscription renewals.
- Mention any unauthorized or unexpected charges to highlight your case for a refund, especially if you were not notified about auto-renewal.
- Request confirmation that a return is not required if applicable, as some users reported refunds processed without returning products.
- Be persistent and escalate by calling their phone support at 844-692-7226 if email responses are slow or unhelpful.
- Time your refund request within 30 days of purchase to align with their unofficial money-back guarantee period.
- Be prepared to mention the inconvenience and why the product did not meet expectations to support your refund claim.
- Check and clearly mention if you purchased directly from ArccosGolf.com since refunds are generally only accepted for direct purchases.
- Keep all communications professional and documented to leverage if further escalation is needed.
Why Do People Request Refunds from Arccos Golf
- Sensor failures: Sensors not working out of the box, falling out of grips, or not recording shots correctly.
- Inaccurate data: Missed putts, incorrect shot tracking, wrong hole detection, wrong wind direction reporting, and strange shot distances in stats.
- App glitches: App freezing, failing to advance holes correctly, and frequent connectivity issues.
- Manual input required: Need to manually enter putts, shots, penalties, and fix inaccuracies after rounds.
- Battery drain: Excessive battery usage by the app, especially during rounds.
- Pricing concerns: Subscription rate hikes and paying full fees despite not playing year-round due to climate.
- Usability frustrations: Annoyance with needing to keep phone in pocket, difficulty editing scores/rounds, and no new insights from the data.
- Unreliable data and poor customer experience: Frustrations with data accuracy, poor app performance, and limited customer support hours.
Arccos Golf Refund Script
Script
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Dear Arccos Golf Customer Service,
I hope this message finds you well. I am writing to address a recent billing issue related to my account. It appears that I was accidentally charged for a subscription that I did not intend to renew.
As I am not satisfied with this unexpected charge, I kindly request a refund. I appreciate your attention to this matter and hope to resolve it promptly.
Thank you for your understanding.
Best regards,
Arccos Golf Refund Policy
Arccos Golf offers a 30-day money-back guarantee for products purchased directly from their website. To initiate a return, customers must contact their support team with the order number, although they are responsible for return shipping costs. Returns from other retailers are not accepted.
The Easiest Way to Get a Arccos Golf Refund
If you’re frustrated trying to get a refund from Arccos Golf—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.