Overview
ASC Professional Skincare is all about helping you achieve your best skin! They offer a range of services like customized facials, chemical peels, and skincare consultations. Whether you want to tackle acne, reduce signs of aging, or simply pamper yourself, their team is here to guide you. They also provide quality skincare products that can help you maintain that glow at home. It's a friendly, welcoming place where you can relax and feel confident about your skin!
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The description is based on the services listed on the ASC Professional Skincare website, aimed at simplifying their offerings for a general audience.
How to Get a ASC Professional Skincare Refund: Step by Step
If you purchased through the ASC Professional Skincare website:
- Visit the ASC Professional Skincare website at ascpskincare.com.
- Scroll down to the bottom of the homepage and click on the "Contact Us" link.
- Fill out the contact form, selecting "Refund Request" from the dropdown menu.
- In the message field, clearly state your request for a refund. Mention that your subscription renewed without notice or that the account was unused.
- Provide your account details, including the email address associated with your purchase.
- Submit the contact form and wait for a confirmation email.
- If you do not receive a response within 48 hours, reply to your confirmation email and politely reiterate your refund request.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on "Activity" at the top menu.
- Locate the transaction for the ASC Professional Skincare membership.
- Click on the transaction to view details.
- Select "Report a problem".
- Choose "I want to request a refund" and follow the prompts.
- In your message, emphasize that the subscription charged automatically without prior notification.
- Complete any additional feedback requested and submit your refund request.
If you purchased through a credit card:
- Contact your credit card issuer’s customer service.
- Request to dispute the charge for the ASC Professional Skincare subscription.
- Be prepared to provide details about the transaction including the date, amount, and your reasoning.
- Phrase your request by stating that the subscription was auto-renewed unexpectedly or that you did not authorize recurring payments.
- Follow any additional steps they provide to complete your dispute.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the page.
- Select Subscriptions.
- Find and tap on the ASC Professional Skincare subscription.
- Scroll down and select "Report a Problem" underneath customer support.
- Choose the issue type as "I want to request a refund".
- In the text area, mention that you did not receive prior notice for the renewal or that you have not used the service.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your profile icon in the top right corner.
- Select Payments & Subscriptions.
- Tap on Subscriptions.
- Locate and select the ASC Professional Skincare subscription.
- Scroll down and tap on "Manage", then select "Refund".
- In the reasoning box, state that the subscription renewed automatically without your consent.
- Follow the prompts to complete your refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a ASC Professional Skincare Refund
- Document Everything: Keep a record of all communications, including emails and order numbers.
- Be Polite but Firm: Use a courteous tone in your messages, but clearly state your request for a refund.
- Use Social Media: Reach out via their social media channels; public posts may get quicker responses.
- Escalate Wisely: If initial attempts fail, ask to speak with a manager or supervisor.
- Utilize Timing: Contact them right before a holiday or end of the month when staff may be eager to resolve issues.
- Refer to Customer Reviews: Mention similar cases from online forums to strengthen your position.
- Specific Language: Use phrases like "I expect a prompt response" or "I will escalate this further" to convey urgency.
- Consider Chargebacks: If all else fails, threaten a chargeback with your credit card issuer as a last resort.
Why Do People Request Refunds from ASC Professional Skincare
- Product Did Not Meet Expectations: Customers feel the results were not as advertised.
- Damaged Goods: Items arrived broken or damaged during shipment.
- Allergic Reactions: Users experienced adverse reactions to the products.
- Wrong Item Sent: Customers received a different product than what they ordered.
- Change of Mind: Customers decided they no longer wanted the product after purchase.
- Shipping Issues: Delays or complications with delivery.
- Quality Issues: Complaints about the texture, smell, or effectiveness of the product.
- Subscription Cancellation: Issues with subscriptions or automatic renewals.
- Expired Products: Receiving products that are out of date.
- Incorrect Billing: Discrepancies in pricing or billing errors.
ASC Professional Skincare Refund Script
Script
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Dear ASC Professional Skincare Team,
I hope this message finds you well. I am writing to address a recent billing issue I encountered with my account. I noticed an accidental charge that I do not recognize, and unfortunately, I am dissatisfied with this experience.
I kindly request a refund for this transaction. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
ASC Professional Skincare Refund Policy
ASC Professional Skincare offers a 30-day satisfaction guarantee on their products. If customers are not satisfied with their purchase, they can return the unused items in their original packaging for a refund or exchange within 30 days of purchase.
The Easiest Way to Get a ASC Professional Skincare Refund
If you’re frustrated trying to get a refund from ASC Professional Skincare—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.