Overview
Ascension Press is a publisher that focuses on creating engaging and informative resources for people looking to deepen their understanding of the Catholic faith. They offer a variety of programs, books, and videos that are designed for individuals, small groups, and parishes. Whether you're looking for Bible study guides, faith formation programs, or helpful materials for teaching, Ascension is dedicated to making the teachings of the Catholic Church accessible and relatable. They also provide resources for both adults and youth, helping everyone grow in their faith journey.
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The description is based on an overview of Ascension Press's website and offerings, distilled into simple language suitable for general consumers.
How to Get a Ascension Press Refund: Step by Step
If you purchased through Ascension Press:
- Visit ascensionpress.com.
- Scroll down to the bottom and click on 'Contact Us'.
- Fill out the contact form:
- Include your name and email.
- In the subject line, type 'Refund Request'.
- In the message box, clearly state that you wish to request a refund.
- Mention that the subscription renewed without notice and emphasize that you have not used the account since the renewal if applicable.
- Submit the form and wait for a response from customer support.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions'.
- Locate your subscription to Ascension Press.
- Tap on it and then tap 'Cancel Subscription'.
- Next, visit the Report a Problem website.
- Log in with your Apple ID.
- Find the subscription in question and choose 'Report a Problem'.
- Clearly state that the subscription was renewed without your notice and that you have not accessed any content post-renewal.
- Submit your request for a refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile picture in the top right corner.
- Select 'Payments and subscriptions'.
- Tap 'Subscriptions'.
- Find your Ascension Press subscription and tap it.
- Tap 'Cancel subscription'.
- After cancellation, go to the Play Store Account page.
- Scroll down to find the purchase you want to refund.
- Click 'Report a problem'.
- Mention that the renewal occurred unexpectedly, and state that the account has been unused since renewal.
- Submit the refund request.
If you purchased through Amazon:
- Go to the Amazon website and sign in to your account.
- Hover over 'Account & Lists' and click on 'Your Account'.
- Scroll down to 'Your Orders'.
- Find the order associated with your Ascension Press subscription.
- Click on 'Problem with this order'.
- Select 'Request a refund'.
- State that the subscription renewed without any notification, and indicate that no content has been accessed.
- Submit your refund request.
If you purchased through Roku:
- Visit the Roku account page.
- Sign in to your Roku account.
- Go to 'Manage your subscriptions'.
- Find the Ascension Press subscription and select 'Unsubscribe'.
- Next, go to the Refund Request page.
- Fill out the request form:
- Provide your information and account details.
- Clearly state the subscription renewed without your consent and that you have not used it since then.
- Submit the refund request and wait for a response.
Tips and Tricks for Getting a Ascension Press Refund
- Be Polite: Always start your communication respectfully.
- Document Everything: Keep records of your purchase and any correspondence.
- Use Specific Language: Clearly state your reason for the refund to avoid confusion.
- Escalate If Necessary: If initial contact doesn’t work, politely request to speak to a supervisor.
- Timing Matters: Reach out soon after your purchase; delays might weaken your case.
- Leverage Social Media: If you're not getting a response, consider posting on platforms like Twitter or Facebook.
- Show Enthusiasm: Express genuine interest in their products while explaining your reason for the refund.
- Be Persistent: Don’t give up if your request is initially denied; follow up consistently.
- Highlight Loyalty: Mention any previous purchases you’ve made to appeal to their customer service.
- Include Testimonials: If applicable, share positive experiences to strengthen your case.
Why Do People Request Refunds from Ascension Press
- Product damaged upon arrival.
- Incorrect item sent.
- Shipping delays beyond expected time.
- Quality not as described in the listing.
- Duplicate order placed by mistake.
- Change of mind after purchase.
- Technical issues with digital products.
- Content not suitable for intended audience.
- Subscription cancellation requested within the trial period.
- Unfulfilled backorder requests.
Ascension Press Refund Script
Script
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Dear Ascension Press Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered recently. I was accidentally charged for a subscription/product I did not intend to purchase. I have reviewed my order history and would like to request a refund for this charge.
I appreciate your prompt attention to this matter and look forward to your confirmation regarding the refund. Thank you for your assistance.
Best regards,
Ascension Press Refund Policy
Ascension Press offers a 30-day money-back guarantee for unopened products. If you are not satisfied with your purchase within this timeframe, you can return the items for a full refund. For digital products, customers should contact support for specific return conditions.
The Easiest Way to Get a Ascension Press Refund
If you’re frustrated trying to get a refund from Ascension Press—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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