Overview
Ash & Antler is a cozy, family-run business that specializes in creating beautiful, handcrafted home decor and gifts. They focus on using natural materials, like wood and stone, to make unique pieces that bring a touch of nature into your home. Whether you’re looking for custom furniture, decorative items, or thoughtful gifts for loved ones, Ash & Antler has something special for everyone. They also offer workshops where you can learn to create your own pieces, making it a fun experience for both beginners and seasoned DIY enthusiasts. Overall, it’s a great place to find beautiful, one-of-a-kind items that celebrate the beauty of the great outdoors.
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The description is based on a straightforward interpretation of the company's offerings, highlighting their handcrafted products and personalized services.
How to Get a Ash & Antler Refund: Step by Step
If you purchased through the Ash & Antler website:
- Visit the Ash & Antler website: ashandantler.com.
- Scroll to the bottom of the homepage and click on "Contact Us".
- In the contact form, select "Membership/Subscription Inquiry" from the dropdown menu.
- In the message box, clearly indicate that you wish to request a refund for your subscription.
- Use phrases such as: "The subscription renewed without my consent" or "I did not utilize the service this billing cycle".
- Fill in your contact details and submit the form.
- Check your email regularly for a response regarding your refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions from the list.
- Find and select your Ash & Antler subscription.
- Tap on Report a Problem under the subscription details.
- Choose the option that best describes your situation, such as "Item didn't work as expected".
- In your explanation, mention phrases like: "I did not intend to renew this subscription" or "The service was not used this month".
- Submit your request for a refund via Apple’s support process.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three lines) in the upper left corner.
- Select Account from the menu.
- Tap on Purchase History.
- Find the Ash & Antler subscription in the list and tap on it.
- Tap Report a Problem.
- Use phrases such as: "I accidentally renewed my subscription" or "The app was not used at all this month".
- Fill in the required information and submit your request for a refund.
If you purchased through Roku:
- Enter the Roku.com website in your browser.
- Log into your Roku account using your credentials.
- Navigate to the Manage Your Subscriptions section.
- Locate the Ash & Antler subscription and click on it.
- Select the option for Get Help.
- In your help request, state: "The subscription renewed unexpectedly" or "I haven't used the service recently".
- Submit your refund request and keep an eye on your email for their response.
Phone
The phone is not available.
Tips and Tricks for Getting a Ash & Antler Refund
- Contact via Email: Start by sending a detailed email to customer service. Make sure to include your order number and a clear reason for the refund request.
- Use Polite but Firm Language: Be courteous but assertive in your communication. Use phrases like "I expect a prompt resolution" to convey urgency.
- Document Everything: Keep a record of all communications, including dates and names of representatives you speak with.
- Utilize Social Media: If you’re not getting a response, mentioning them on Twitter or Instagram can sometimes prompt quicker action.
- Escalate to a Manager: If initial efforts fail, ask directly to speak with a manager or supervisor for further assistance.
- Timing is Key: Contact them early in the week; responses tend to lag on weekends.
- Leverage the Power of Online Reviews: Sharing your experience on platforms like Trustpilot can encourage a reaction from the company.
- Be Prepared for Counteroffers: Sometimes they may offer a store credit instead; be clear about your preference for a full refund.
- Stay Calm and Collected: Maintain your composure during interactions to prevent the discussion from escalating negatively.
- Inquire About Processing Times: After approval, ask how long it typically takes for the refund to process.
Why Do People Request Refunds from Ash & Antler
- Product arrived damaged
- Wrong item sent
- Item not as described
- Size issues (too small or too large)
- Late delivery
- Quality concerns
- Changed mind after purchase
- Defective merchandise
- Unsatisfactory customer service
- Issues with warranty claims
Ash & Antler Refund Script
Script
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Hello Ash & Antler Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent order. Unfortunately, I was charged incorrectly for my purchase, which has caused some dissatisfaction on my end.
I would appreciate it if you could process a refund for the accidental charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to resolving it promptly.
Best regards,
Ash & Antler Refund Policy
Ash & Antler offers a 30-day return policy on all items, allowing customers to return products in their original condition for a full refund. Items must be unused and in the original packaging. Custom orders and sale items are non-refundable.
The Easiest Way to Get a Ash & Antler Refund
If you’re frustrated trying to get a refund from Ash & Antler—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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