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Overview
Difficulty
How to Get a ASM Refund: Step by Step
How to Contact ASM
Tips and Tricks for Getting a ASM Refund
Why Do People Request Refunds from ASM
ASM Refund Script
ASM Refund Policy
The Easiest Way to Get a ASM Refund

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How to Get an ASM Refund

The Ultimate Guide to Getting an ASM Refund (asm.com)

Angelique. P

Published

July 28, 2025

Updated

August 4, 2025

Overview

ASM is a company that specializes in creating and managing great experiences for people in a variety of settings. They focus on developing customized solutions for events, exhibitions, and installations, making sure that every detail is just right. Whether you need help organizing a special event, designing a booth for a trade show, or setting up an interactive display, ASM has the team and tools to make it happen. They aim to bring your ideas to life and ensure that everything runs smoothly, so you can enjoy the experience without any stress.

Difficulty

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The description is based on an overview of ASM's services, presenting them in a straightforward and approachable manner for consumers.

How to Get a ASM Refund: Step by Step

If you purchased through a Credit or Debit Card:

Visit the asm.com website and log into your account.
Go to the Account Settings section.
Navigate to the Billing History or Subscription Management tab.
Locate the specific transaction or subscription you want a refund for.
Click on the Request Refund button next to the transaction.
Fill out the refund request form:
- State your reason: Mention that you were unaware of the renewal or that the subscription was unused.
Submit the refund request.
Check your email for a confirmation message regarding the refund request.
Follow up via customer support if you do not hear back within a week.

If you purchased through Apple:

Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your ASM subscription from the list.
Choose Cancel Subscription to stop future charges.
Visit the Apple Report a Problem website: reportaproblem.apple.com.
Log in with your Apple ID and locate the recent charge for ASM.
Click on Report and select I'd like to request a refund.
- In your message, emphasize that you did not intend for the subscription to renew.
Submit the request and check for follow-up via email.

If you purchased through Google Play:

Open the Google Play Store app on your device.
Tap on your Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions and find your ASM subscription.
Click on Cancel Subscription to stop future charges.
Go to the Google Play website on a browser: play.google.com.
Click on the Menu icon and select Account.
Navigate to Order History and find the ASM charge.
Click on Request a refund beside the transaction.
- In your message, state that the subscription auto-renewed and you wish to rectify this.
Submit your request and await feedback via email.

If you purchased through Roku:

Go to Roku.com and log into your account.
Navigate to the Manage Account section.
Look for the Subscriptions option.
Locate ASM in your subscriptions and select Cancel Subscription.
Take note of the details, as you will need to contact customer service for refunds.
Visit support.roku.com to find the contact form.
Submit a request for a refund, mentioning that there was no prior notice for renewal.
Provide any additional details requested, and submit the form.
Follow up via the Roku support system if you do not receive a response within a week.

How to Contact ASM

Phone

1-800-526-7426

The email is not available.

Site

https://www.asm.com/contact/

Get help with your refund

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Tips and Tricks for Getting a ASM Refund

Gather evidence: Collect order confirmation, communication records, and screenshots relevant to your purchase.
Be concise and polite: Start your request with a clear and respectful tone to foster cooperation.
Use direct channels: Contact customer support via their official chat or email for faster response.
Timing matters: Initiate your refund request shortly after receiving the product to leverage return windows.
Detail your case: Clearly explain why you’re requesting a refund, mentioning any specific issues with the product.
Escalate if needed: If the first contact does not resolve your issue, ask to speak to a supervisor or a higher authority.
Follow up: Don’t hesitate to check back if you don’t hear anything; persistence can often yield results.
Be patient: Allow some time for processing, but clarify on timelines to keep them accountable.
Use social media: Sometimes a public inquiry on Twitter or Facebook can expedite the process if traditional methods fail.
Offer suggestions: If dissatisfied, propose an alternative solution, like store credit or a partial refund, to show flexibility.

Why Do People Request Refunds from ASM

Product not as described
Access issues to course materials
Technical problems with the platform
Failure to deliver promised content
Unsatisfactory customer service
Inability to apply learned skills in real-life scenarios
Product purchased by mistake
Change in personal circumstances affecting ability to use the product
Content outdated or irrelevant
Not meeting personal expectations

ASM Refund Script

Script

Copy

Dear ASM Support,

I hope this message finds you well. I am writing to address a billing issue I encountered with my recent transaction. I noticed an unexpected charge on my account that I did not authorize. Upon reviewing my subscription details, I believe this was an accidental charge.

I would appreciate it if you could process a refund for this amount at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.

Best regards,
[Your Name]

ASM Refund Policy

ASM offers a refund policy that allows customers to return products within 30 days of purchase for a full refund, provided the items are in original condition. To initiate the return process, customers must contact customer service for further instructions.

The Easiest Way to Get a ASM Refund

If you’re frustrated trying to get a refund from ASM—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

Get help with your refund

"This app saved me $127 in minutes"

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