Overview
Assurity Life Insurance Company is all about helping people protect their loved ones and their financial future. They offer different types of insurance products, including life insurance, which ensures your family is taken care of financially after you're gone. They also provide disability insurance, which helps replace your income if you can't work due to an injury or illness. Additionally, they have critical illness insurance that gives you financial support if you're diagnosed with a serious health condition. Basically, Assurity is there to support you and your family when life throws unexpected challenges your way.
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The description is based on the services outlined on the Assurity Life Insurance Company website and is crafted to ensure it's easy to understand for consumers.
How to Get a Assurity Life Insurance Company Refund: Step by Step
If you purchased through Assurity Life Insurance's website:
- Go to assurity.com and log into your account.
- Navigate to the Account section.
- Select Billing and then go to Payment History.
- Locate the purchase you want a refund for and click on Details.
- Look for the option Request Refund and click it.
- Fill out the refund request form. In the Message section, mention that the transaction was unauthorized or that the membership was unused.
- Submit your request and check for a confirmation message.
- You may receive a follow-up email. Respond promptly if additional information is requested.
If you purchased through a mobile app (iOS or Android):
- Open the App Store (for iOS) or Google Play Store (for Android).
- For iOS, tap on your profile icon at the top right; for Android, tap the menu icon (three horizontal lines) and select Subscriptions.
- Find Assurity Life Insurance in your list of subscriptions.
- For iOS, tap on Report a Problem next to the subscription. For Android, tap on Manage and then select Request a Refund.
- Choose the reason for the refund. Mention that the subscription renewed without notice or that the account was inactive.
- Submit your request.
If you purchased through a third-party service (e.g., PayPal):
- Log into your PayPal account.
- Go to Activity and find the transaction related to Assurity Life Insurance.
- Click on Details beside the transaction.
- Select Report a Problem or Dispute this transaction.
- Choose the reason for your dispute. Indicate that the charge was unauthorized or that you are unhappy with the service.
- Follow the prompts to complete the dispute request.
Tips and Tricks for Getting a Assurity Life Insurance Company Refund
- Document Everything: Keep detailed records of all interactions with customer service, including dates, times, and names of representatives.
- Be Persistent: If you don’t get a response, follow up regularly to keep your request on their radar.
- Use the Right Language: Stay calm and professional; express your concerns clearly and assertively without being confrontational.
- Identify Specific Policies: Reference specific policy numbers or company guidelines to support your case.
- Ask for a Supervisor: If initial agents can’t help, request to speak with a supervisor for escalated support.
- Be Aware of Timing: Call early in the morning or later in the evening when wait times may be shorter.
- Utilize Social Media: Post your complaint on platforms like Twitter for quicker responses; tag the company to get attention.
- Consider a Written Request: Send a formal letter outlining your refund request, including your policy details and supporting documents.
- Seek Testimonials: Share stories from other customers who successfully got refunds to bolster your argument.
- Leverage Online Forums: Engage with community members on Reddit or other forums for advice and shared experiences.
Why Do People Request Refunds from Assurity Life Insurance Company
- Policy Cancellation due to changes in financial situations.
- Misleading Information received during the sales process.
- Duplicate Coverage with another provider.
- Policy Not Needed after a significant life event.
- Bad Customer Service influencing decision to drop coverage.
- Changes in Health Status making original policy unsuitable.
- Unclear Terms and conditions leading to dissatisfaction.
- Delayed Claims or unsatisfactory claim settlement processes.
- Financial Hardship during economic downturns.
- Increased Premiums prompting policyholder to reconsider.
Assurity Life Insurance Company Refund Script
Script
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Dear Assurity Life Insurance Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent payment. An accidental charge appeared on my account, and I believe it may have been processed incorrectly.
I kindly request a refund for this charge. I appreciate your prompt attention to this matter and look forward to resolving it quickly.
Thank you for your assistance.
Best regards,
Assurity Life Insurance Company Refund Policy
Assurity Life Insurance Company generally does not offer a refund on premiums after the free look period, which varies by state but usually lasts 10 to 30 days. However, any unearned premium may be refunded upon cancellation of a policy within this timeframe.
The Easiest Way to Get a Assurity Life Insurance Company Refund
If you’re frustrated trying to get a refund from Assurity Life Insurance Company—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.