Overview
ATG Online Coaching is an affordable online fitness coaching service where real coaches help you 7 days a week for $49.50 a month. They offer personalized guidance on your workout form through video feedback and messages, with coach responses within 24 hours. The membership gives you access to a range of workout programs tailored to different needs, like full-body workouts, knee, back, ankle, shin, and shoulder-focused exercises, many requiring no equipment. It’s designed to fit your current fitness level and goals, helping you improve strength, mobility, and reduce pain. You also get access to a large library of helpful articles and videos, plus discounts on equipment.
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Information was directly obtained from the official ATG Online Coaching website, clearly outlining their services, programs, pricing, and coaching features in simple terms suitable for a consumer audience.
How to Get a Atg Online Coaching Refund: Step by Step
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity tab.
- Select the payment made to ATG Online Coaching.
- Use the contact information provided there to contact the seller directly and request a refund.
- If the seller does not respond or refuses the refund, go to the Resolution Center in PayPal within the dispute filing timeframe.
- Open a dispute for the transaction and communicate with the seller through PayPal messaging.
- If the dispute remains unresolved after messaging, escalate the dispute to a claim within 20 days of opening the dispute.
- PayPal will investigate and decide if you qualify for a refund.
- Use persuasive messaging angles like emphasizing that the subscription renewed without your notice and that you have not used the service since renewal.
If you purchased through Credit Card:
- Review your credit card statement for the ATG Online Coaching charge.
- Contact ATG Online Coaching directly to request a refund (use customerservice@atgonlinecoaching.com to communicate your request).
- If they refuse or do not respond, contact your credit card issuer and ask how to dispute a recurring subscription charge.
- Follow your credit card company's procedure to dispute the charge and request a chargeback.
- Explain that the subscription renewed without your consent or notice, and that you have attempted to get a refund from the merchant with no success.
- The credit card company will investigate and may reverse the charge if your dispute is successful.
Site
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Tips and Tricks for Getting a Atg Online Coaching Refund
- Be polite but firm in your communication, clearly stating the reason for dissatisfaction.
- Highlight lack of personalization or service quality as a reason for refund, mentioning it was not as described.
- Request cancellation within the first month to increase chance of refund or to minimize charges.
- Use email or contact forms on the official site for documentation of your refund request.
- If initial contact fails, escalate by sending a formal refund request letter to the billing or customer service address.
- Be consistent and patient; sometimes companies allow finishing the month after refund approval.
- Time your request before the renewal date to avoid being charged for the next billing period.
- If stuck, consider disputing the charge through your credit card provider citing the service was not as promised.
- Don’t mention the company’s official no-refund policy directly; focus on your dissatisfaction and request a goodwill refund.
- Mention attempts to contact and lack of satisfactory response if you need to escalate to complaints or consumer protection bodies.
Why Do People Request Refunds from Atg Online Coaching
- Course effectiveness concerns: Customers sometimes feel the coaching program did not meet their expectations or produce expected results.
- Dissatisfaction with coaching support: Some users report that the coaching or customer service did not provide sufficient help or response.
- Change of mind: People occasionally request refunds because they changed their goals or decided the program is no longer for them.
- Financial concerns: Some seek refunds due to personal financial difficulties or unexpected expenses.
- Misunderstanding of program content: Some customers believe the program content was not as described or they did not understand what was included.
- Technical issues: Problems accessing course materials or platform glitches can lead to refund requests.
- No refund policy conflicts: Despite the company having a no-refund policy, disputes arise when customers want refunds for various reasons not covered in the policy.
Atg Online Coaching Refund Script
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Dear ATG Online Coaching Team,
I am writing to request a refund for a recent billing issue. I was surprised to see an accidental charge on my account that I did not authorize. I haven’t been satisfied with my experience and would like to formally request a refund.
I would appreciate your assistance in resolving this matter swiftly. Thank you for your attention to this issue.
Best regards,
Atg Online Coaching Refund Policy
Atg Online Coaching has a strict no-refund policy for subscriptions during billing periods that have already elapsed. Any payments made are non-refundable once the billing cycle is complete.
The Easiest Way to Get a Atg Online Coaching Refund
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.