Overview
Audiobooks.com is a service that lets you listen to thousands of popular and new audiobooks anywhere you go, whether it's at work, the gym, or on a road trip. You can listen on your iPhone, iPad, or Android device. They offer a 30-day free trial where you get 3 audiobooks free. It's a simple, easy way to enjoy books while you're on the move, combining love for books with technology.
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The description is based directly on the official About page of Audiobooks.com which clearly explains the main services and the user experience in simple terms suitable for a consumer audience.
How to Get an Audiobooks.com Refund: Step by Step
If you purchased through Audiobooks.com website:
- Log in to your account on audiobooks.com.
- Click on My Account at the top right corner.
- Under the Billing Information section, select Cancel Account (cancellation is required before requesting a refund).
- Contact Audiobooks.com customer service to request a refund after cancellation:
- Email: customerservice@audiobooks.com
- Phone: 1-855-876-6195 (Mon-Fri 8 a.m. - 6 p.m. ET)
- When contacting customer service, emphasize the subscription was renewed without notice or the account was unused to increase refund chances.
If you purchased through Apple (iOS) subscription:
- Open the Settings app on your iOS device.
- Tap your Apple ID at the top.
- Select Subscriptions.
- Find Audiobooks.com subscription and tap Cancel Subscription.
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Click I'd like to, then choose Request a refund.
- Select the reason for refund and submit the request.
- Wait 24-48 hours for refund decision and check status on the same site.
- For better chances, mention the subscription renewed without your notice or you did not use the service.
If you purchased through Google Play subscription:
- Open play.google.com in a web browser.
- Click your Profile picture at the top right.
- Select Payments & subscriptions > Budget & order history.
- Find the Audiobooks.com subscription charge and click Report a problem.
- Choose the option that best describes your issue and complete the form, clearly stating you want a refund.
- Submit the form and usually wait up to 4 days for a decision.
- For better chances, emphasize the subscription renewed without your consent or the account was unused.
How to Contact Audiobooks.com
If you need assistance, here’s how you can get in touch with Audiobooks.com support team:
Tips and Tricks for Getting an Audiobooks.com Refund
- Immediately cancel your membership upon realizing you want a refund to avoid further charges.
- Use the live chat feature
- Persistently follow up if refund or cancellation isn't initially honored; customers report multiple months of charges before resolution.
- Request account deletion
- Check for multiple accounts if issues continue, as confusion between accounts has caused disputes on refunds.
- Be aware of pre-authorization charges
- Try to escalate by mentioning past unresolved issues
- Consistently document all communications
- Avoid relying on phone support
- Check your account online regularly
- Time your refund request quickly
- Use firm but polite language
Why Do People Request Refunds from Audiobooks.com
- Charges continuing after cancellation of accounts or free trials.
- Cancellation requests ignored by customer service.
- Being charged despite turning off features to avoid monthly billing.
- Poor audiobook quality prompting refund requests.
- Receiving an outdated audiobook version instead of the latest release.
- Difficulty closing accounts leading to unintended charges.
- Unauthorized payments or unexpected charges.
- Poor or rude customer service when requesting refunds or cancellations.
- Loss of access to audiobooks immediately after subscription cancellation.
- Returns requested due to dissatisfaction or purchase error, though limited by return policies.
Audiobooks.com Refund Script
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Hello,
I hope this message finds you well. I am writing to request a refund for a recent charge on my account that I did not intend to authorize. I encountered an issue with my billing, which I believe needs to be addressed.
As a customer, I value the content and service that Audiobooks.com provides. However, I am currently dissatisfied concerning this accidental charge and would appreciate your assistance in processing a refund.
Thank you for your understanding, and I look forward to your prompt response.
Best regards,
Audiobooks.com Refund Policy
Audiobooks.com allows members to return audiobooks within 365 days of purchase if they are dissatisfied or if the purchase was made in error. Refunds are granted at the company's discretion, and no refunds are provided for subscription charges.
The Easiest Way to Get an Audiobooks.com Refund
If you’re frustrated trying to get a refund from Audiobooks.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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