Overview
Awaken Counseling is a friendly place where people can find support and guidance for their mental health and personal challenges. They offer various services, including individual therapy, couples counseling, and group sessions, all aimed at helping you understand yourself better and work through difficulties in life. Whether you're dealing with stress, anxiety, relationship issues, or just want to improve your overall well-being, Awaken Counseling provides a safe and welcoming space to help you on your journey to feeling better.
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The description is based on a straightforward summary of the services offered by Awaken Counseling, focusing on relatable language to connect with potential clients.
How to Get a Awaken Counseling Refund: Step by Step
If you purchased through the Awaken Counseling website:
- Visit the Awaken Counseling website and scroll to the bottom of the page.
- Click on the 'Contact Us' link.
- Fill out the contact form with your details.
- Subject: Request for Refund
- Message: Mention that you are requesting a refund for your membership due to unnoticed renewal or account inactivity.
- Offer additional details like your account information and the specific subscription you wish to refund.
- Submit the form and await a response; typically, a response may take 1-2 business days.
- Once contacted back, provide any additional information they might request.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions'.
- Find the Awaken Counseling subscription and tap on it.
- Select 'Cancel Subscription' (necessary step to initiate the refund request).
- Go to the App Store and scroll to the bottom of the Featured page.
- Tap on your Apple ID, then click on 'Purchase History'.
- Locate the Awaken Counseling charge and tap on it, then tap 'Report a Problem'.
- Choose 'I want to request a refund', then select the reason for your request, emphasizing that the subscription was renewed without proper notice.
- Submit your request and wait for the confirmation email from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines).
- Select 'Account'.
- Tap on 'Purchase History' and locate the Awaken Counseling subscription.
- Tap on the subscription, then select 'Refund' or 'Report a problem'.
- Choose 'I want to request a refund' and specify that the subscription auto-renewed without notice.
- Submit your request through Google Play and monitor your email for updates.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to 'Activity' and find the Awaken Counseling transaction.
- Click on the transaction and then select 'Report a problem'.
- Choose 'Item was not received' or 'Unauthorized transaction'.
- In your message, state that you wish to receive a refund as the subscription did not meet expectations or you were unaware of renewal.
- Submit the report and wait for a response from PayPal.
Phone
The phone is not available.
Tips and Tricks for Getting a Awaken Counseling Refund
- Be clear and concise in your initial communication; state your request for a refund directly.
- Use calm and professional language to maintain a respectful tone.
- Gather documentation such as appointment confirmations, payment receipts, and any relevant communication.
- Timing matters; initiate your refund request shortly after your last appointment or payment.
- If you receive a generic response, escalate your request to a supervisor or manager for better attention.
- Share your experience on public forums to leverage peer support; this often prompts quicker responses.
- Follow up regularly but avoid being overly persistent, as this can backfire.
- Offer alternatives like credits for future sessions if you’re open to negotiation.
- Utilize social media to publicly address your concerns, which can attract the company’s attention.
- Be aware of legal rights; mention any relevant consumer protection laws if necessary.
Why Do People Request Refunds from Awaken Counseling
- Unsatisfactory service - Clients feel that their expectations were not met.
- Scheduling issues - Difficulties in booking or rescheduling appointments.
- Miscommunication - Lack of clarity regarding therapy goals or processes.
- Financial constraints - Clients unable to afford ongoing services.
- Change of circumstances - Life events that prevent continued counseling.
- Therapist-client mismatch - Clients feel that the therapist is not a good fit.
- Cancellation policy confusion - Unclear policies leading to unexpected charges.
- Location issues - Inability to attend sessions due to travel or access problems.
- Quality of resources - Materials or support provided do not meet client needs.
- Unmet goals - Clients feeling that therapy isn't leading to desired outcomes.
Awaken Counseling Refund Script
Script
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Dear Awaken Counseling Team,
I hope this message finds you well. I am writing to address a billing issue related to my recent charge. I noticed an accidental charge on my account that I did not authorize. As I value the services provided, I kindly request a refund for this amount.
Thank you for your prompt attention to this matter. I look forward to your response.
Best regards,
Awaken Counseling Refund Policy
Awaken Counseling offers a 24-hour cancellation policy for appointments, requiring clients to provide notice to avoid being charged for missed sessions. Refunds for sessions already paid are not typically issued.
The Easiest Way to Get a Awaken Counseling Refund
If you’re frustrated trying to get a refund from Awaken Counseling—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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