Overview
BeenVerified is a user-friendly online service that helps everyday people find and connect with information about others. Whether you're trying to look up a friend, check out a potential babysitter, or just want to know more about someone in your life, BeenVerified makes it easy. You can search for people using their name, phone number, email, or even a home address. The service provides details like public records, contact information, and social media profiles—all in one convenient place. It's all about giving you the tools to make informed decisions about who you interact with.
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The description is based on a straightforward summary of BeenVerified’s main offerings, using simple language that anyone can understand.
How to Get a BeenVerified Refund: Step by Step
If you purchased through BeenVerified.com directly:
- Visit the BeenVerified website and log in to your account.
- Navigate to the Account section from the main menu.
- Click on Billing History to locate your recent transactions.
- Find the transaction you wish to dispute and take note of the date and amount.
- Scroll to the bottom of the page and click on Contact Support.
- Select Billing & Refunds from the list of support topics.
- In the contact form, provide your account details and mention that the subscription renewed without notice.
- Describe your desire for a refund and highlight that the account was not utilized during the billing period.
- Submit the form and keep an eye on your email for a response from BeenVerified support.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the BeenVerified subscription.
- Tap on Report a Problem at the bottom of the page.
- Choose Request a Refund and explain that the subscription renewed unexpectedly.
- Mention your usage (or lack thereof) of the service to strengthen your request.
- Submit your request and wait for an email confirmation regarding the refund status.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the three horizontal lines in the top left corner.
- Select Account.
- Scroll down to Purchase History.
- Find the BeenVerified transaction and tap on it.
- Select Refund option (if available) or tap on Sign in to report a problem.
- Explain that the subscription renewed without your consent and that you did not use the service.
- Submit your request and check your email for follow-up from Google Play.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity at the top of the page.
- Locate the transaction related to BeenVerified.
- Click on Details next to the transaction.
- Select Report a Problem.
- Choose Item Not Received or Unauthorized Transaction as applicable.
- In the message field, state that the subscription renewed without notice and that you wish to request a refund.
- Submit the dispute and monitor your email for updates from PayPal.
Tips and Tricks for Getting a BeenVerified Refund
- Document everything: Keep records of all communications, including dates, times, and names of representatives.
- Be polite but firm: Use a friendly tone, yet be assertive about your request for a refund.
- Contact customer support quickly: The sooner you reach out after the transaction, the better your chances.
- Use specific language: Clearly state the reason for the refund request and why you believe you deserve it.
- Utilize social media: Post your concerns on platforms like Twitter or Facebook to attract attention.
- Know your rights: Familiarize yourself with consumer protection laws that could support your request.
- Follow up regularly: If you don’t receive a timely response, reach out again to check the status of your request.
- Ask for escalation: If initial representatives can't help, request to speak with a supervisor.
- Timing matters: Call or contact support early in the week, as many users report more success then.
- Leverage email: Some users find success by sending a detailed refund request via email rather than only calling.
- Highlight any promotional offers: If you didn’t get what was advertised, mention that during your conversation.
- Be prepared to negotiate: If a full refund isn’t an option, see if they can offer credit or another solution.
- Express intent to dispute: Mention you may dispute the charge with your bank if the refund isn’t processed.
- Use community insights: Refer to success stories from other users in forums when making your case.
Why Do People Request Refunds from BeenVerified
- Incorrect Information: Users receive inaccurate or outdated data.
- Lack of Specificity: The reports do not contain the detailed information anticipated.
- Cancellation of Subscription: Customers find it difficult to cancel subscriptions.
- Not Using the Service: Users realize they do not need the service after purchase.
- Poor Customer Support: Delays or unhelpful responses when seeking assistance.
- Technical Issues: Problems accessing the platform or glitches in the service.
- Misleading Advertising: Expectations based on promotional material are not met.
- Double Charges: Users are billed multiple times for the same service.
- Change of Mind: Buyers regret their purchase shortly after subscribing.
- Trial Period Discrepancies: Confusion over trial terms and unintended charges afterward.
BeenVerified Refund Script
Script
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Dear BeenVerified Team,
I am reaching out regarding a billing issue related to my recent charge for your service. I did not intend to authorize this payment and believe it to be an accidental charge. I would appreciate it if you could assist me with processing a refund for this transaction.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
BeenVerified Refund Policy
BeenVerified processes refund requests on a case-by-case basis. To request a refund, contact their customer support at 1-866-885-6480 or via email at support@beenverified.com, providing your member ID or the email address associated with your account. Refunds are typically processed within a few business days, but the exact time frame may vary depending on your financial institution.)
The Easiest Way to Get a BeenVerified Refund
If you’re frustrated trying to get a refund from BeenVerified—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.