Overview
Bespoke Post is a subscription service that delivers unique and stylish boxes filled with cool products straight to your door every month. Each box focuses on a different theme, like cooking, grooming, or outdoor adventures. When you sign up, you get to choose your favorite boxes from their curated selection, making it easy to discover new things without any pressure. It’s like getting a monthly surprise of interesting items that help you explore new hobbies or treat yourself!
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The description is based on an overview of Bespoke Post's services, simplified for easy understanding while ensuring it captures the essence of what the company offers.
How to Get a Bespoke Post Refund: Step by Step
If you purchased through bespokepost.com:
- Visit bespokepost.com and log into your account.
- Navigate to the Account section, usually found in the upper right corner.
- Click on Membership or Billing depending on your interface.
- Select Transaction History to find the charge you want to dispute.
- Once you locate the charge, click on Details.
- Look for an option to Request Refund or Contact Support.
- If you see Contact Support, click it to initiate a chat or send an email.
- In your message, mention that the charge occurred without prior notice or explain that you did not intend to keep the subscription.
- Be clear about your request for a refund due to not using the subscription or receiving unexpected charges.
- Submit your request and await a response. Check your email or account notifications for updates.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your name at the top to access your Apple ID.
- Select Subscriptions.
- Find and tap on your Bespoke Post subscription.
- Scroll down and look for Report a Problem.
- Select the issue as Billing issue or Did not authorize charge.
- In your report, emphasize that the charge was unexpected or that the account was unused.
- Submit your report and check back for any follow-up emails or notifications.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the three horizontal lines in the top left corner to open the menu.
- Select Subscriptions.
- Find and select your Bespoke Post subscription.
- Tap on Report a Problem or Cancel Subscription.
- Select the option that explains your issue, preferably Billing issue.
- In your explanation, mention that the charge was made without your consent or that you have not utilized the subscription.
- Complete the process and await a follow-up from the Google support team.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity to view recent transactions.
- Locate the charge from Bespoke Post and click on it.
- Select Report a Problem.
- Choose Transaction not authorized or Refund request.
- In your message, clearly indicate that the subscription was not intended to be renewed or state the account was unused.
- Submit your dispute and wait for PayPal's resolution process.
Tips and Tricks for Getting a Bespoke Post Refund
- Be Prompt: Reach out as soon as you recognize the need for a refund.
- Use Friendly Language: Start with a polite tone; it goes a long way in customer service interactions.
- Document Everything: Keep records of your initial order, confirmation emails, and any other correspondence.
- Leverage Social Media: If you’re not getting a response, post on their social media pages for quicker attention.
- Find a Direct Contact: Look for specific customer service emails or contacts within the company and reach out directly.
- Explain Your Situation: Clearly articulate why you want a refund; personal anecdotes can be persuasive.
- Follow Up Regularly: If you don’t hear back, send polite follow-up emails or messages every few days.
- Use Strong Verbiage: Phrases like "understand your customer rights" can assert your position.
- Escalate Politely: If initial requests are ignored, politely ask to speak with a supervisor.
- Timing Matters: Reach out early in the week when customer service might be less busy.
- Highlight Loyalty: If you’re a longstanding customer, mention this in your communication.
- Refer to Refunds On Similar Products: Mention any known precedents of refunds for similar issues as leverage.
- Be Persistent but Courteous: Stay firm in your request but maintain a respectful demeanor to keep the dialogue open.
Why Do People Request Refunds from Bespoke Post
- Wrong item received
- Defective product
- Product didn't match description
- Item arrived late
- Change of mind
- Quality not as expected
- Subscription issues
- Billing errors
- Shipping problems
- Unsatisfactory customer service
Bespoke Post Refund Script
Script
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Hello,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to Bespoke Post that I did not authorize. As a loyal customer, I value the quality of your products but this billing issue has left me quite dissatisfied.
I kindly request a refund for this accidental charge at your earliest convenience. I appreciate your attention to this matter and look forward to resolving it promptly.
Thank you!
Best regards,
Bespoke Post Refund Policy
Bespoke Post offers a flexible return policy, allowing customers to initiate returns within 30 days of receiving their items. Eligible items can be returned for a full refund or exchange, provided they are unused and in original packaging.
The Easiest Way to Get a Bespoke Post Refund
If you’re frustrated trying to get a refund from Bespoke Post—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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