Overview
Bierwax is a cozy bar and vinyl shop in Brooklyn where you can enjoy some great drinks while browsing through a fantastic collection of vinyl records. They offer a unique experience by combining a laid-back atmosphere with a cool selection of craft beers and cocktails. You can find a comfy spot to hang out with friends, listen to music, and even participate in events like trivia nights and live music. Whether you’re a vinyl lover or just looking for a fun place to unwind, Bierwax has something for everyone.
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The description is based on information available on the Bierwax website and aims to summarize its core offerings in a friendly and accessible way.
How to Get a Bierwax Refund: Step by Step
If you purchased through Bierwax Direct:
- Visit the Contact page on bierwaxnyc.com.
- Fill out the form with your details:
- Name
- Email Address
- Order Number
- Description of refund request
- In the description box, mention that the subscription renewed automatically, and you were unaware of this.
- Submit the form and wait for a confirmation email.
- If you don’t hear back within a few days, follow up via email at their support email address.
If you purchased through PayPal:
- Log in to your PayPal account.
- Select Activity from the menu.
- Find the subscription payment you wish to refund.
- Click on it to open the transaction details.
- Choose Report a Problem at the bottom of the page.
- Select Billing issue and click Continue.
- In the description, explain that you did not authorize the renewal or that the service was unused.
- Submit the report.
- Monitor your email for responses from PayPal regarding your issue.
If you purchased through Credit Card:
- Locate contact information for your bank or credit card provider.
- Call customer service and ask to dispute a charge.
- Provide them with details:
- Name of the merchant: Bierwax
- Date of charge
- Amount charged
- Reason for dispute: mention that you were unaware of the automatic renewal.
- Follow any additional instructions they provide about submitting a claim.
Phone
The phone is not available.
Tips and Tricks for Getting a Bierwax Refund
- Document everything: Keep a record of your purchase, communication, and any relevant details.
- Be polite but firm: Start your communication with a respectful tone, but clearly state your intent for a refund.
- Use their contact form: Many users report faster resolutions when using Bierwax's online contact form instead of email.
- Escalate quickly: If initial attempts fail, escalate to a manager or higher authority within the company promptly.
- Write a clear subject line: Use specific phrases like "Refund Request for Order #" to ensure your email gets attention.
- Timing is key: Reach out early in the week—Mondays or Tuesdays—as representatives may be more responsive then.
- Invoke social media: If you don't get a response, publicly mention them on Twitter or Instagram to draw attention to your issue.
- Utilize community platforms: Share your experience on forums like Reddit; sometimes, community support can pressure the company to act.
- Follow up persistently: If you haven’t heard back within a week, follow up politely to remind them of your request.
- Share your story: Consider writing a review detailing your experience; companies often respond to protect their reputation.
- Be ready with alternatives: If denied a refund, propose alternatives like store credit or an exchange to keep the dialogue open.
Why Do People Request Refunds from Bierwax
- Item was damaged upon arrival
- Received the wrong product than what was ordered
- Product was not as described on the website
- Quality issues with the item
- Order was delayed beyond expected delivery time
- Changed mind after purchase
- Product malfunctioned within warranty period
- Billing errors or charges discrepancies
- Duplicate order placed by mistake
- Customer service experience was unsatisfactory
Bierwax Refund Script
Script
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Dear Bierwax Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent purchase. I noticed an accidental charge that does not align with what I intended to order. Given this oversight, I kindly request a refund for the amount charged in error.
Thank you for your attention to this matter. I appreciate your prompt assistance and look forward to resolving this issue soon.
Best regards,
Bierwax Refund Policy
Bierwax offers refunds for items returned within 14 days of the purchase date, provided they are in original condition and accompanied by a receipt. To initiate a return, customers must contact their support team for further instructions.
The Easiest Way to Get a Bierwax Refund
If you’re frustrated trying to get a refund from Bierwax—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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