Overview
Big Horse Feed is a friendly online store that specializes in providing everything you need for your horses. They offer a wide selection of horse feeds, supplements, and treats, ensuring your equine friends get the best nutrition. Besides food, they also sell essential supplies like bedding, grooming tools, and riding gear. Whether you're a seasoned horse owner or just starting out, Big Horse Feed makes it easy to find quality products to help you care for your horses. Plus, they have helpful customer service ready to answer any questions you might have!
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The description is based on a user-friendly overview of the company’s services, aimed at casual consumers looking for horse-related products.
How to Get a Big Horse Feed Refund: Step by Step
If you purchased through BigHorseFeed.com directly:
- Visit the bighorsefeed.com website and log in to your account.
- Navigate to your Account Settings or Memberships section.
- Select the Billing History or similar option.
- Locate the recent transaction for the membership or subscription you wish to refund.
- Click on Request Refund associated with that transaction.
- In the refund form, mention that the subscription renewed without notice and state that the account was unused since the last billing cycle.
- Submit the request and check your email for confirmation.
If you purchased through Apple (iOS):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions from the menu.
- Find the subscription for Big Horse Feed and tap on it.
- Tap Cancel Subscription at the bottom of the page.
- Visit the App Store and scroll down to Report a Problem.
- Select Big Horse Feed from your purchases and choose Request a Refund.
- In the messaging box, explain that the subscription auto-renewed without your consent and that you have not used the service in the last billing cycle.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu (three horizontal lines) and choose My apps & games.
- Find the Big Horse Feed app and tap on it.
- Select Refund or Report a Problem.
- Choose Request a refund and specify that the subscription renewed automatically and claim that you no longer need the service.
- Provide any additional details requested and submit.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity at the top of the page.
- Locate the transaction for your Big Horse Feed subscription.
- Click on the transaction, then select Report a problem.
- Choose Request a refund from the options provided.
- In your message, mention that the subscription was charged without advance notice and emphasize that you have not utilized the service.
- Submit your request and wait for a response.
Phone
The phone is not available.
Tips and Tricks for Getting a Big Horse Feed Refund
- Start by sending a polite but firm email to customer service detailing your issue and request for a refund.
- Use specific language like "I was hoping to resolve this issue amicably" to set a positive tone.
- Include photos or receipts to support your case; documentation can speed up the process.
- Ask for a direct contact number or a supervisor if initial responses are unhelpful.
- Be persistent; follow up every few days with a friendly reminder about your request.
- Escalate to social media by posting a public message on platforms like Twitter or Facebook if email doesn't yield results.
- Try contacting them during off-peak hours for potentially quicker responses.
- Use live chat on the website to engage in a real-time conversation if available.
- Employ the tactic of sharing your experience in online forums or review sites to put pressure on the company.
- Consider threatening to contact consumer protection agencies if your efforts are met with resistance.
- Be clear about a reasonable timeframe to expect a resolution, such as “I hope to hear back within a week.”
Why Do People Request Refunds from Big Horse Feed
- Product quality issues - Customers receive feed that is not up to expected standards.
- Incorrect item received - Customers receive the wrong type or quantity of feed.
- Damaged merchandise - Products arrive broken or spoiled.
- Subscription cancellations - Customers cancel auto-delivery but continue to be charged.
- Delayed shipping - Orders arrive much later than promised.
- Unwanted items - Customers realize they ordered the wrong items and wish to return them.
- Allergic reactions - Horses react negatively to certain ingredients in the feed.
- Change in horse diet - Owners change their horse's feeding plan and no longer need the feed.
- Unsatisfactory results - Customers find the feed did not perform as expected.
- Expiration issues - Customers receive feed that is near its expiration date.
Big Horse Feed Refund Script
Script
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Hello Big Horse Feed Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue with my recent order. It appears that I was accidentally charged twice for the same item, which I believe may have been a system error during checkout.
I would appreciate it if you could review my account and process a refund for the duplicate charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Big Horse Feed Refund Policy
Big Horse Feed offers a return policy that allows customers to return unopened and unused products within 30 days for a full refund. Customers are responsible for return shipping fees, and returns should be accompanied by the original receipt.
The Easiest Way to Get a Big Horse Feed Refund
If you’re frustrated trying to get a refund from Big Horse Feed—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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