Overview
Big News is a cool app that helps you stay updated with all the latest news in a fun and easy way. It collects news stories from different sources, so you get a mix of everything happening around the world, from politics to entertainment. You can customize what topics interest you the most, making it super personal. Plus, Big News puts a big focus on helping you understand the news better by breaking down complicated stories into simple language. There’s even a feature that lets you save articles to read later, and you can share your favorite stories with friends easily!
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The description is based on a straightforward overview of the services provided by Big News, focusing on its user-friendly approach to delivering a wide range of news content.
How to Get a Big News Refund: Step by Step
If you purchased through the Big News website:
- Visit bignews.app and log into your account.
- Go to the Account Settings located in the top-right corner.
- Click on Subscriptions from the sidebar menu.
- Find the subscription you wish to request a refund for and click Manage.
- Select Request Refund from the options provided.
- In the refund request form, mention that the subscription renewed without notice and emphasize that the account was unused for the billing period.
- Submit the form and wait for a confirmation email regarding your refund.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the subscription to Big News and tap on it.
- Scroll down and tap on Report a Problem.
- Choose the option for Request a Refund.
- In your message, state that the subscription renewed without notice and that you were unaware of the charges.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu Icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Find the Big News subscription and tap Cancel Subscription.
- Follow the prompts to confirm cancellation, then tap Request a Refund.
- In the refund request form, mention that the subscription renewed unexpectedly and that the account had no activity.
If you purchased through Roku:
- Go to Roku.com and log into your account.
- Select Manage Your Subscriptions from the menu.
- Find the Big News subscription and click on it.
- Choose the option to Cancel Subscription.
- Once canceled, navigate to the Contact Us page on Roku’s site.
- Use the live chat or email form to request a refund, stating clearly that the subscription renewed without being used.
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The phone is not available.
Tips and Tricks for Getting a Big News Refund
- Be polite but persistent: Start with a friendly tone, but don’t hesitate to follow up if you don’t get a response.
- Use specific language: Clearly outline what you want and include relevant details such as your order number and date of purchase.
- Document everything: Keep records of all communications, including emails and chat transcripts.
- Use social media: Tag Big News in your posts on Twitter or Facebook to draw public attention to your issue.
- Escalate quickly: If your initial request is ignored, ask for a supervisor or manager in your follow-up.
- Time your requests: Submit your requests during non-peak hours for faster responses.
- Offer to provide feedback: Let them know you’d be willing to share your experience if they resolve your issue.
- Stay patient: Refunds can take time, so wait a reasonable period before reaching out again.
- Use a refund template: Check forums for successful refund request templates to craft a well-structured message.
- Invoke consumer rights: If applicable, mention consumer protection laws that may apply to your situation.
Why Do People Request Refunds from Big News
- Service not as described - Users feel the product does not meet the expectations set by marketing.
- Technical issues - Persistent errors or bugs preventing use of the service.
- Subscription cancellation - Users change their mind about continuing the subscription.
- Billing errors - Incorrect charges or double billing on their account.
- Lack of content variety - Users find the content to be repetitive or uninteresting.
- Unmet delivery timelines - Delays in receiving content or updates that were promised.
- Poor customer service - Unresponsive or unsatisfactory support experiences.
- Change in personal circumstances - Relocation, financial changes, or lifestyle shifts affecting service usage.
- Content not relevant - Users feel the news provided does not cater to their interests or needs.
- Multiple technical difficulties - Problems with accessing the platform on various devices.
Big News Refund Script
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Hello Big News Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent subscription. I noticed an accidental charge on my account that I did not authorize, and I am quite dissatisfied with this experience.
I would appreciate your help in processing a refund at your earliest convenience. Thank you for your attention to this matter.
Best regards,
Big News Refund Policy
Big News offers a 30-day money-back guarantee for its subscription services. If you are not satisfied with your purchase, you can request a refund within this period by contacting their support team.
The Easiest Way to Get a Big News Refund
If you’re frustrated trying to get a refund from Big News—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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