Overview
Big Property Management is all about making renting and managing properties as easy as possible for both landlords and tenants. They offer a variety of services like helping landlords find reliable tenants, handling all the paperwork, and taking care of maintenance issues. For tenants, they provide a smooth way to find homes, answer questions, and ensure that everything runs smoothly in their rental. Overall, they focus on making sure everyone involved feels taken care of and happy with their experience.
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The description is based on a simple understanding of the services offered by Big Property Management, aiming to communicate clearly and directly without jargon.
How to Get a Big Property Management Refund: Step by Step
If you purchased through BigPropertyManagement.com directly:
- Visit bigpropertymanagement.com.
- Scroll to the bottom of the page and click on the Contact Us link.
- Fill out the contact form with the following details:
- Your Name
- Your Email
- Membership ID (if applicable)
- Reason for Refund: Be specific, e.g., "The subscription renewed without my consent." Mention any attempts to use the service to demonstrate it was underutilized.
- Submit the form.
- Wait for a response, typically within 1-3 business days.
- In your follow-up response, if needed, emphasize that your account was not actively used or that you were unaware of automatic renewal policies.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your subscription to Big Property Management.
- Tap on Report a Problem or Cancel Subscription if necessary.
- Choose the option stating you want a refund.
- In the message box, mention that the subscription was renewed without notice or that you did not intend to renew.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Choose your Big Property Management subscription.
- Scroll down and select Cancel Subscription.
- After cancellation, click on Request a refund within the same section.
- Provide a brief explanation such as, "This was a duplicate charge" or "I exceeded the trial period unintentionally."
- Submit your refund request.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Activity.
- Find the transaction related to Big Property Management.
- Click on the transaction to view details.
- Select Report a Problem or Dispute.
- Choose the option for requesting a refund.
- Explain that the service was not used or that you did not authorize the charge.
- Submit your dispute.
If you purchased through Stripe:
- Check your email for the receipt from Big Property Management.
- In the email, locate the Refund Request link.
- Click the link to navigate to the refund page.
- Fill out the necessary details, including your name and transaction ID.
- In the message area, mention the reason for the refund such as "I did not intend to subscribe" or "The card was charged by mistake."
- Submit the refund request.
- Keep an eye on your email for a confirmation or update.
Phone
The phone is not available.
Tips and Tricks for Getting a Big Property Management Refund
- Document everything: Keep records of all communications and agreements.
- Be persistent: Follow up frequently with reminders and status checks.
- Use clear and direct language: State your request for a refund clearly and avoid emotional language.
- Escalate when necessary: If initial requests are ignored, ask to speak with a manager or supervisor.
- Leverage social media: Publicly post concerns on platforms like Twitter or Facebook for quicker responses.
- Timing is key: Make your request at the beginning of the month when financial reviews are being done.
- Utilize consumer protection agencies: Mention potential escalation to external authorities if your request is denied.
- Offer a promise of positive feedback: Mention you will share your positive experience online if the issue is resolved.
- Be polite but firm: Maintain professionalism but make it clear you expect a resolution.
- Engage with other tenants: If possible, gather support from others in similar situations to strengthen your case.
Why Do People Request Refunds from Big Property Management
- Property was not as described in the listing.
- Issues with maintenance and repairs that were not addressed.
- Unprofessional communication from management.
- Property was not clean upon move-in.
- Failure to provide promised amenities.
- Security deposit not returned in a timely manner.
- Inaccurate billing or charges on the account.
- Significant issues with neighbors or noise.
- Experience with fraudulent listing practices.
- Change of personal situation requiring a move.
Big Property Management Refund Script
Script
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Dear Big Property Management Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I believe requires correction.
I appreciate the services you provide, but this unexpected charge has caused some concern. I kindly request a refund for this amount at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
[Your Name]
Big Property Management Refund Policy
Big Property Management's refund policy states that all reservation payments are non-refundable. However, in specific circumstances, they may offer partial refunds or credits at their discretion, depending on the situation.
The Easiest Way to Get a Big Property Management Refund
If you’re frustrated trying to get a refund from Big Property Management—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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