Overview
Booksy International Sp. z o.o. is a user-friendly platform that helps you find and book beauty and wellness services easily. Whether you need a haircut, a massage, or a nail appointment, you can browse different local salons and spas on their website or app. With just a few clicks, you can view available times, read reviews, and make your appointment in seconds. Plus, Booksy connects you with professionals in your area, making it simple to discover new places to pamper yourself!
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The description is based on a straightforward overview of Booksy's main services for consumers, avoiding complex business jargon and focusing on clarity and simplicity.
How to Get a Booksy International Sp. z o.o. Refund: Step by Step
If you purchased through booksy.com directly:
- Visit the Booksy website and log into your account.
- Navigate to the Profile section by clicking your profile icon in the top right corner.
- Select Billing & Subscription from the dropdown menu.
- Locate the section labeled Payment History and click on View Details next to the relevant transaction.
- Look for the Request Refund button or link and click it.
- Fill out the refund request form with the following information:
- Mention that the subscription renewed without notice.
- Highlight that you did not use the service for the billing period.
- Clarify any discrepancies or issues encountered with the service.
- Submit the form and take note of any confirmation or reference number provided.
- You should receive a response within a few business days. If not, follow up by emailing customer service at support@booksy.com, referencing your refund request number.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three horizontal lines) in the top left corner.
- Select Account.
- Navigate to Purchase History.
- Find the Booksy charge you want a refund for and tap on it.
- Click the Refund button if available, or select Report a problem if not.
- Fill in the form, including details where you:
- Emphasize unwanted charges or lack of use for that period.
- State clearly why you are requesting a refund.
- Submit the request and check your email for confirmation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID name at the top.
- Select Subscriptions.
- Find your Booksy subscription and tap Cancel Subscription if required.
- Launch the App Store and scroll to the bottom, then tap Apple ID and select View Apple ID.
- Choose Purchase History and locate your Booksy transaction.
- Tap on the transaction, then select Report a Problem to initiate a refund request.
- Provide details where you:
- Note that the subscription was renewed without notice.
- Express non-use during the billing cycle.
- Submit the form and monitor your email for any updates regarding your refund.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to Activity and find the transaction for Booksy.
- Click on the transaction to open its details.
- Select Report a Problem.
- Choose Request a Refund and provide the necessary details:
- Highlight any reasons, such as unnotified renewal.
- Include a note on service inactivity during that period.
- Submit your request and keep an eye on your inbox for future communications.
Tips and Tricks for Getting a Booksy International Sp. z o.o. Refund
- Document Everything: Keep screenshots of your conversations and transaction details.
- Be Polite but Firm: Use a respectful tone but clearly state your case.
- Specify Your Request: Clearly mention that you're seeking a refund and provide reasons for it.
- Escalate if Necessary: If the initial response is unsatisfactory, ask to speak with a supervisor.
- Use Social Media: Sometimes, posting your issue publicly on platforms like Twitter can prompt a quicker response.
- Timing Matters: Reach out early in the week or early in the day when agents might be less busy.
- Share Personal Experiences: Mention any positive experiences you've had in the past to create a rapport.
- Follow Up: If you don’t hear back in a few days, send a follow-up message to keep the communication active.
- Refer to Consumer Rights: Mention your rights as a consumer and any relevant local regulations regarding refunds.
- Consider Alternative Methods: Explore options like credit card chargebacks if you face hurdles.
Why Do People Request Refunds from Booksy International Sp. z o.o.
- Booking Errors: Mistaken appointment times or specialists.
- Service Quality: Unsatisfactory service experience.
- Cancellation Policy: Unable to attend due to unforeseen circumstances.
- Technical Issues: Website or app malfunctions leading to problems with bookings.
- Payment Discrepancies: Incorrect charges or unauthorized transactions.
- Change of Mind: Deciding not to proceed with the appointment.
- Overlapping Appointments: Double-booked or conflicting schedules.
- Service Unavailability: Provider or service not available as expected.
Booksy International Sp. z o.o. Refund Script
Script
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Dear Booksy Support,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I did not authorize. Despite my efforts to resolve this matter, I am still facing this issue.
I kindly request a refund for this charge as I believe it was a mistake. I appreciate your prompt attention to this matter and look forward to your swift resolution.
Thank you for your understanding.
Best regards,
[Your Name]
Booksy International Sp. z o.o. Refund Policy
Booksy International Sp. z o.o. does not process refunds directly; instead, refunds are managed by the service providers. If you cancel an appointment within the provider's cancellation policy, the provider should issue a refund, typically within 2-5 business days. If you haven't received your refund after 5 business days, it's recommended to contact the provider directly.)
The Easiest Way to Get a Booksy International Sp. z o.o. Refund
If you’re frustrated trying to get a refund from Booksy International Sp. z o.o.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.