Overview
Bootcamp.com is a cool platform that helps you learn new skills and boost your career. They offer a variety of online courses in areas like coding, design, and digital marketing. Whether you’re looking to switch careers or just pick up a new hobby, they have something for everyone. You can learn at your own pace, and many courses come with hands-on projects to practice what you've learned. Plus, they provide support through mentors and a community of fellow learners, making it easy to ask questions and get guidance along the way.
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The description is based on the accessible nature of Bootcamp.com’s offerings and intended for a casual conversation with a friend, avoiding complex language or jargon.
How to Get a Bootcamp.com Refund: Step by Step
If you purchased through Bootcamp.com directly:
- Visit the Bootcamp.com website and log into your account.
- Navigate to the ‘Account Settings’ section.
- Locate and click on ‘Billing’ or ‘Payments’.
- Find the entry for your subscription or membership and select ‘Request Refund’.
- Fill out the provided refund request form, ensuring to mention:
- Subscription renewed without notice.
- Your account was unused during the billing cycle.
- Submit the form and check for a confirmation email regarding your request.
- Monitor your email for updates on your refund status.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Tap on the Bootcamp.com subscription.
- Scroll down and tap on Report a Problem.
- Select ‘I’d like to request a refund’ and describe your issue, mentioning:
- The subscription renewed unexpectedly.
- You did not intend to renew or the service was not used.
- Submit your request and keep an eye on your email for further instructions.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu (three horizontal lines in the corner).
- Select Subscriptions.
- Find and select your Bootcamp.com subscription.
- Tap Manage and then Cancel Subscription.
- Immediately go back and select the subscription again to tap on Report a Problem.
- Choose Request a Refund and provide details, including:
- Unwanted renewal notification.
- Lack of usage during this period.
- Send your request and watch for a reply from Google Play regarding your refund.
If you purchased through Roku:
- Access the Roku website and log in to your account.
- Go to Manage Account and select Subscriptions.
- Locate your Bootcamp.com subscription and click on it.
- Look for the option to Request Refund or Contact Support.
- If contacting support, explain your situation by stating:
- Unexpected renewal.
- No use of the service during the last billing period.
- Follow through with any prompts and ensure submission of your request.
- Keep an eye on your email for updates from Roku regarding your request.
Phone
The phone is not available.
Tips and Tricks for Getting a Bootcamp.com Refund
- Be polite but firm when communicating your request. A friendly tone can be more effective.
- Always mention your order number and relevant details to help them locate your account quickly.
- Document everything, including dates and details of your communication.
- Use specific language, referencing the reason for your refund clearly and succinctly.
- Ask for a supervisor if you don't get a satisfactory answer from the initial representative.
- Contact customer support during off-peak hours for shorter wait times.
- Utilize social media platforms to express your concerns; public visibility can prompt a faster response.
- Consider calling instead of emailing for immediate feedback and resolution.
- Follow up consistently if you don’t receive a timely response to your initial request.
- If you have a negative experience, share it online to alert others, which may motivate the company to address your situation.
- Mention that you are aware of consumer rights if you feel your request is being dismissed.
- Timing matters; try requesting your refund right after your dissatisfaction occurs to strengthen your case.
- Use empathy in your messages; expressing understanding of their situation can garner better responses.
- Change your messaging platform if one isn't bringing results; switching from chat to email can yield different outcomes.
Why Do People Request Refunds from Bootcamp.com
- Course content did not meet expectations
- Technical issues experienced during the course
- Instructor quality was not satisfactory
- Course was too advanced or too basic for my level
- No access to course materials after purchase
- Enrollment error or incorrect course selection
- Change in personal circumstances (e.g., job loss, health issues)
- Misleading advertising or course description
- Lack of support or engagement from staff
- No significant skill improvement after completing the course
Bootcamp.com Refund Script
Script
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Dear Bootcamp.com Team,
I hope this message finds you well. I am writing to address a billing issue that I encountered recently. It appears that my account was charged incorrectly, which I believe was an accidental charge. I would like to request a refund for this transaction.
I appreciate your prompt attention to this matter and look forward to your assistance in resolving it.
Thank you for your understanding.
Best regards,
Bootcamp.com Refund Policy
Bootcamp.com offers a refund policy that allows participants to request a full refund within the first 30 days of enrollment, provided they have not completed more than 15% of the course material. After this period, no refunds will be granted.
The Easiest Way to Get a Bootcamp.com Refund
If you’re frustrated trying to get a refund from Bootcamp.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.