Overview
Brainium Studios is a creative company that makes fun and engaging mobile games that you can play on your phone or tablet. They focus on providing a great gaming experience with delightful graphics and easy-to-learn gameplay. Besides making games, they also offer services like custom game development, helping other businesses bring their ideas to life in the form of games. So whether you're looking for something to unwind with or want to create your own game, Brainium has got you covered!
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The description is based on a straightforward overview of Brainium Studios' offerings, using simple language that feels more like a chat with a friend than a business pitch.
How to Get a Brainium Studios Refund: Step by Step
If you purchased through brainium.com:
- Visit the Brainium Studios website at brainium.com.
- Scroll down to the bottom of the page and click on the "Contact Us" link.
- Fill out the contact form with your details:
- Include your name and email address associated with the account.
- In the subject line, write "Refund Request".
- In the message, mention that the subscription renewed without notice and emphasize that the account has been unused since the renewal.
- Submit the contact form and await a response from the support team.
- If you do not receive a response within 48 hours, follow up via email at support@brainium.com.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find your Brainium subscription and tap on it.
- Tap on Cancel Subscription to prevent future charges.
- Go to reportaproblem.apple.com in your web browser.
- Log in with your Apple ID credentials.
- Select the Brainium transaction you want refunded.
- Click on Report a Problem next to the purchase.
- Choose "I didn’t authorize this purchase" and "The subscription renewed without notice" as reasons for your refund request.
- Submit the request and wait for notification of the outcome.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap the Menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Find your Brainium subscription and tap on it.
- Tap on Cancel Subscription to stop future billing.
- Open your web browser and go to play.google.com/store/account.
- Locate the recent Brainium purchase and click on Report a Problem.
- Choose "I ordered this by mistake" and "I didn't authorize this charge" as reasons.
- Provide a brief description that the subscription renewed without notice.
- Submit the refund request and check your email for updates.
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Tips and Tricks for Getting a Brainium Studios Refund
- Be polite but firm: Start your request with a respectful tone to set a positive foundation.
- Clearly state the reason: Provide a concise and specific reason for the refund request, focusing on any issues or dissatisfaction.
- Use emotional language: Explain how the product did not meet your expectations and how this has affected your experience.
- Reference community experiences: Mention similar cases that were resolved in your favor to show consistency in user experiences.
- Contact during off-peak hours: Reach out on weekdays during regular business hours when response times tend to be better.
- Escalate if necessary: If initial responses are unsatisfactory, ask to speak with a supervisor or higher-level support.
- Be persistent: Follow up regularly if you haven’t received a response, emphasizing urgency without being confrontational.
- Seek social media support: If email efforts fail, post your issue on platforms like Twitter or Facebook for a quicker response.
- Keep records: Document all communication, including dates and times, as this might help if the issue escalates.
- Offer a time frame: Politely request a resolution within a specific time frame to create a sense of urgency.
- Utilize refund success stories: Share examples of others who received refunds for similar products, which can build a persuasive case.
- Be willing to negotiate: If outright refusal occurs, be open to suggestions of store credits or exchanges as alternatives.
Why Do People Request Refunds from Brainium Studios
- Game crashes or bugs that prevent playability.
- Incorrect billing or double charges on purchases.
- Lack of promised features that were advertised.
- Poor performance on their device.
- Unwanted subscriptions or accidental purchases.
- Unsatisfactory customer support response or resolution.
- Compatibility issues with their device or operating system.
- Change of mind after purchase.
- Inadvertent purchase due to misleading app description.
- Repeated glitches impacting gameplay experience.
- Game not as described or expected based on previews.
Brainium Studios Refund Script
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Dear Brainium Studios Team,
I hope this message finds you well. I recently noticed a billing issue regarding an accidental charge on my account. I believe this was an error, as I did not authorize this transaction. I respectfully request a refund for the amount charged.
I appreciate your attention to this matter and look forward to resolving it promptly.
Thank you for your assistance!
Best regards,
Brainium Studios Refund Policy
Brainium Studios generally does not offer refunds for their apps once purchased, as stated on their website. However, they may consider exceptions on a case-by-case basis, particularly if the app does not function as intended.
The Easiest Way to Get a Brainium Studios Refund
If you’re frustrated trying to get a refund from Brainium Studios—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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