Overview
Cardinal Blue Software, Inc. is the creative team behind Pic Collage, a fun app that lets you make beautiful collages and designs with your favorite photos, stickers, and text. With Pic Collage, you can easily drag and drop pictures, pick fun backgrounds, and add playful stickers to create something totally unique. It's perfect for anything from sharing memories with friends to crafting personalized cards and invites. Whether you're a beginner or a seasoned designer, Pic Collage makes it super simple to get creative and have fun!
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The description is based on a general understanding of the company's offerings and values, translated into simple language suitable for a consumer audience.
How to Get a Cardinal Blue Software, Inc. Refund: Step by Step
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your Pic Collage subscription.
- Tap Cancel Subscription (if necessary) to stop future charges.
- To request a refund, open the App Store app.
- Scroll to the bottom and tap your Apple ID.
- Select View Apple ID and sign in if prompted.
- Tap Purchase History and locate your Pic Collage charge.
- Tap Report a Problem and choose Request a Refund.
- In the message box, mention that the subscription renewed without notice and explain that you did not intend to renew.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the Profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions and find Pic Collage.
- Tap Cancel Subscription (if necessary).
- Open the Google Play website on your browser.
- Click on Your Account in the menu.
- Select Order History and find your Pic Collage charge.
- Click Report a problem next to the charge.
- Choose Request a refund and mention that you didn’t authorize the renewal or that the account was unused.
If you purchased through Roku:
- Go to the Roku Website and sign in to your account.
- Select Manage your subscriptions.
- Locate your Pic Collage subscription.
- Click on Cancel Subscription (if necessary).
- To request a refund, navigate to Help on the Roku website.
- Find Contact Us and select the option for billing issues.
- Provide details about your request and state that the subscription renewed without notice.
- Mention that you have not used the service in the last billing period.
If you purchased through a credit card directly:
- Email support@piccollage.com to request your refund.
- In your email, provide your account details and the transaction amount.
- State clearly that the subscription renewed without consent.
- Include that you have not used the service during the billing period.
Tips and Tricks for Getting a Cardinal Blue Software, Inc. Refund
- Be Polite and Patient: Start your communication politely, showing understanding for any delays.
- Provide Clear Details: Include your order number, transaction date, and a concise reason for the refund.
- Use Their Support Channels: Stick to official support channels like their website contact form or designated email addresses.
- State Your Reason: Clearly explain why you are requesting a refund, referencing their product satisfaction guarantees if applicable.
- Follow Up: Wait a few days, then send a follow-up email if you don’t hear back.
- Utilize Social Media: If you’re not getting a response, tweet or post on their social media pages to escalate the issue.
- Document Everything: Keep records of all communications for reference in case of further escalation.
- Be Ready to Negotiate: If they offer store credit instead of a refund, consider countering with a request for cash back.
- Timing Matters: Request refunds during weekdays when customer support is usually more responsive.
- Engage in Community Forums: Seek advice from other users on forums; they may share techniques that worked for them.
- Escalate to Management: If initial attempts fail, ask to speak to a supervisor or manager directly.
Why Do People Request Refunds from Cardinal Blue Software, Inc.
- Technical issues preventing app functionality.
- Unsatisfactory user experience with app features.
- Accidental purchase of subscription or premium content.
- Features not as advertised or expected.
- Difficulty in cancellation of subscription.
- App crashes or frequent bugs.
- Performance issues on specific devices or operating systems.
- Lack of customer support resolution for problems.
- Incompatibility with other software or services.
- Billing errors or unexpected charges.
Cardinal Blue Software, Inc. Refund Script
Script
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Dear Cardinal Blue Software Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue that I have recently encountered. I noticed an accidental charge on my account that I did not authorize, and I believe this may have been an error.
I have always appreciated the service provided by PicCollage; however, due to this unforeseen situation, I kindly request your assistance in processing a refund for this charge.
Thank you for your prompt attention to this matter. I look forward to your response.
Best regards,
Cardinal Blue Software, Inc. Refund Policy
PicCollage's in-app purchases, including free trials and subscriptions, are processed through Apple or Google Play Store, not directly by PicCollage. Therefore, refund requests must be directed to Apple or Google Play, as PicCollage cannot manage or process these refunds.)
The Easiest Way to Get a Cardinal Blue Software, Inc. Refund
If you’re frustrated trying to get a refund from Cardinal Blue Software, Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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