Overview
charity: water is a nonprofit organization that is all about bringing clean and safe drinking water to people in need around the world. They work with local partners to build water projects like wells and rainwater systems in communities that lack access to clean water. You can even see exactly where your donations go, which is pretty cool! They have this unique model where 100% of your donations go directly to funding these projects, so you know your money is really making a difference. They also focus on education and awareness, helping people understand the importance of clean water and how it affects health and daily life.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the main services offered by charity: water, making it easy to understand for a general audience.
How to Get a charity: water Refund: Step by Step
If you purchased through charity: water's website:
- Visit the charity: water website at www.charitywater.org.
- Scroll down and click on the “Contact” link at the bottom of the page.
- From the Contact page, select “Support”.
- Fill out the contact form with the following details:
- Subject: Request for Refund
- Message: State that your subscription renewed without notice. Mention the date of the charge and the amount.
- Submit the contact form.
- Wait for an email confirmation of your request. If you do not hear back within a few days, follow up via the same contact form.
- If there is no response, reach out through social media, emphasizing that you are awaiting a resolution for your refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the charity: water subscription.
- Choose Cancel Subscription if you want to stop future charges.
- To request a refund, open your browser and navigate to reportaproblem.apple.com.
- Sign in with your Apple ID, then locate the recent charge for charity: water.
- Click on Report a Problem next to the charge.
- Select Request a Refund, and provide a brief explanation about your subscription renewing without notice.
- Submit your request and keep an eye on your email for further instructions.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Profile icon in the upper right corner.
- Select Payments & Subscriptions, then tap Subscriptions.
- Find the charity: water subscription in the list.
- Click on Cancel Subscription to stop future charges.
- To request a refund, go to play.google.com/store/account.
- Find the charity: water charge, then click Report a problem.
- Choose I’d like to request a refund, and mention that the subscription renewed without notice.
- Submit the request and monitor your email for any updates from Google.
If you purchased through a third-party app (Roku, etc.):
- Open the corresponding app or platform where you made the purchase.
- Navigate to your account or subscription settings.
- Look for the charity: water subscription and opt to Cancel it.
- To request a refund, find the customer service or support section of the app or platform.
- Submit a request explaining that the subscription renewed without your awareness and include charge details.
- Follow up if you do not receive a response within a few days.
Tips and Tricks for Getting a charity: water Refund
- Document everything: Keep all emails, receipts, and correspondence.
- Contact customer service directly through email or chat first for a quick response.
- Use a polite but firm tone in your initial communication to set a positive tone.
- Be specific: Clearly state the reason for your refund request and include any relevant details.
- Mention previous donations: Highlight your history as a donor to establish credibility.
- Follow up promptly: If you don’t get a timely response, send a follow-up email or message.
- Use social media: Reach out via Twitter or Facebook if your emails are ignored; public visibility can prompt quicker action.
- Escalate the request: If initial contacts fail, ask to speak with a supervisor or higher-level support.
- Be patient but persistent: Sometimes refunds take time; don’t hesitate to keep checking in.
- Consider timing: Request refunds close to the end of the month when budgets may be tighter.
- Be aware of fundraising cycles: Requesting a refund after major campaign announcements might yield better results.
- Express your disappointment: Sometimes, expressing how you feel can elicit empathy and prompt a quicker response.
Why Do People Request Refunds from charity: water
- Inaccurate billing for donations made
- Misunderstanding of the donation process
- Lack of transparency in how funds are used
- Changes in financial situation affecting ability to donate
- Unclear communication regarding donation impacts
- Concerns about charity efficacy or project outcomes
- Donation made in error or accidental double payment
- Performance not meeting expectations regarding updates or project completion
- Personal reasons leading to a change in priorities or values
- Desire for funds to be redirected to another cause
charity: water Refund Script
Script
Copy
Dear charity: water Team,
I hope this message finds you well. I am reaching out regarding a billing issue I recently encountered. I noticed an accidental charge on my account that I did not intend to authorize. I truly value the work charity: water does, but I would appreciate your assistance in processing a refund for this charge.
Thank you for your understanding, and I look forward to your prompt response.
Best regards,
[Your Name]
charity: water Refund Policy
charity: water does not offer refunds for donations, as the funds are used to finance water projects that benefit communities in need. Donors are encouraged to understand that contributions provide vital support for water access initiatives rather than a tangible return.
The Easiest Way to Get a charity: water Refund
If you’re frustrated trying to get a refund from charity: water—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
