Overview
Chillio is a cool app that helps you unwind and enjoy your downtime. They offer services like personalized playlists with relaxing music, guided meditation sessions to help you de-stress, and fun activities to boost your mood. Plus, you can find tips on creating a cozy space at home just for chilling out. Whether you need a break from a busy day or just want to relax, Chillio is here to make it easier and more enjoyable!
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The description is based on a straightforward understanding of Chillio's main services, aimed at a consumer audience.
How to Get a Chillio Refund: Step by Step
If you purchased through the Chillio website:
- Visit get-chillio.app and log into your account.
- Go to the ‘Account’ section, typically found in the top right corner.
- Select ‘Billing’ from the menu.
- Look for the transaction you want to contest. Click on ‘View Details’ next to that transaction.
- Find the ‘Request Refund’ option on the transaction detail page.
- Fill out the refund form, specifying:
- Your reason for the refund request. Use phrases like "The subscription auto-renewed without my consent" or "I did not use the service this period".
- Include your account information and transaction ID.
- Submit the request and wait for a confirmation email regarding your refund status.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your name at the top of the screen to access your Apple ID.
- Select Subscriptions.
- Find and tap on the Chillio subscription.
- Scroll to the bottom and select Report a Problem.
- Follow the prompts to state your issue. Use phrases like "This subscription was renewed without my knowledge" or "I have not utilized this subscription".
- Submit the form and check for an email updating you on your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three horizontal lines) in the top left corner.
- Select Account.
- Scroll down to find your purchase history.
- Find the Chillio subscription and tap on it.
- Tap on Report a Problem.
- Indicate your reason, using wording like "I was not aware this would auto-renew" or "I have not used the service this billing period".
- Submit your request and monitor your email for a response.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to your account settings and select Manage Account.
- Click on Billing Details.
- Find the Chillio charge in your purchase history.
- Click on Manage Subscription next to the Chillio service.
- Select Request Refund.
- In the notes, mention that "the service renewed unexpectedly" or "my account was inactive during this period".
- Complete the submission and wait for communication on your request.
Phone
The phone is not available.
Tips and Tricks for Getting a Chillio Refund
- Be clear and concise in your initial refund request email; explain why you want a refund without unnecessary details.
- Use polite language but maintain a firm tone, emphasizing your rights as a consumer.
- Document everything; take screenshots of any relevant transactions and communications.
- Contact customer support via multiple channels (email, chat, social media) to increase your chances of getting a timely response.
- Reference similar cases from forums to bolster your argument, showing that others have successfully received refunds.
- Ask for a manager if your initial representative is unhelpful; escalating can lead to better outcomes.
- Time your request just before weekends or holidays; reps may be more eager to resolve issues before they go off-duty.
- Follow up regularly if you don't hear back; persistence can pay off.
- Be aware of time limits for refunds; stay within the stipulated period to ensure eligibility.
- Don’t hesitate to threaten a chargeback if you are not getting a satisfactory response; this can prompt quicker action.
- Share your experience online on forums and social media to increase visibility, pressing the company to act.
- Be ready to walk away from the product or service; indicating you’ll cancel can sometimes lead to a resolution.
- Offer a brief personal story to make your case more relatable, even if it is not required.
Why Do People Request Refunds from Chillio
- Product not as described: Customers expected different features or functionality.
- Technical issues: App crashes or malfunctions that prevent use.
- Poor user experience: Difficulty navigating or using the app effectively.
- Billing errors: Incorrect charges or unauthorized payments.
- Canceling subscription: Users deciding to discontinue their subscription.
- Lack of customer support: Inability to get help with issues encountered.
- Change of mind: Deciding the app no longer meets their needs.
- Service no longer available: Features or services promised are no longer offered.
- Competitor offers: Finding better alternatives after purchase.
- Disappointment with updates: Changes made that negatively impact user experience.
Chillio Refund Script
Script
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Hello Chillio Support,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to your service, which I believe may have been an inadvertent billing issue. Unfortunately, this has led to some dissatisfaction with my experience so far.
Could you please assist me with processing a refund for this charge? I would greatly appreciate your prompt attention to this matter.
Thank you for your understanding!
Best regards,
Chillio Refund Policy
Chillio offers a 14-day money-back guarantee for new customers. If you're not satisfied with the service within this period, you can request a refund by contacting their support team.
The Easiest Way to Get a Chillio Refund
If you’re frustrated trying to get a refund from Chillio—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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