Overview
CitiKitty is a fun and helpful service that offers a simple way to train your cat to use the toilet instead of a litter box. They provide you with a complete training kit that includes everything you need to get started. This kit comes with a special toilet training seat that fits over your toilet, and a series of training discs that help your cat learn step by step. They also provide tips and support to make the training process easy and enjoyable for both you and your furry friend. So, if you're looking to ditch the litter box mess and make your cat’s bathroom habits cleaner and more convenient, CitiKitty is a great choice!
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The description is based on straightforward information about CitiKitty's services, focusing on the ease of use and benefits for cat owners without using complex terms.
How to Get a CitiKitty Refund: Step by Step
If you purchased through CitiKitty.com directly:
- Go to citikitty.com and log into your account.
- Navigate to the Account Settings section.
- Find the Billing History option and select it.
- Locate the most recent transaction that you want a refund for.
- Click on Request Refund beside the transaction.
- Fill out the refund request form, mentioning that the subscription renewed without notice or the account was unused if applicable.
- Submit the form, and wait for a confirmation email regarding your refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the CitiKitty subscription and tap on it.
- Tap Report a Problem.
- Choose Billing Issues from the list and specify that the subscription renewed without notice.
- Submit your complaint and await the response from Apple regarding your refund request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Profile Icon in the top right corner.
- Select Payments & Subscriptions.
- Tap on Subscriptions.
- Find your CitiKitty subscription and tap on it.
- Scroll down and tap Cancel Subscription. This is necessary to process your refund.
- After cancellation, tap Request a Refund and explain that the account was unused.
- Submit your refund request and wait for a response from Google Play.
If you purchased through Roku:
- Visit the Roku website and sign in to your account.
- Select Your Account from the menu.
- Click on Manage Your Subscriptions.
- Locate the CitiKitty subscription and select it.
- Click on Cancel Subscription to stop future billing.
- Directly contact Roku Support via the Contact Us page.
- In your message, include details about your cancellation and state that the subscription renewed without notice to advocate for your refund.
- Submit your request and wait for the response from Roku Support.
Phone
The phone is not available.
Tips and Tricks for Getting a CitiKitty Refund
- Document everything: Keep records of all communications and receipts related to your purchase.
- Be polite but firm: Start the conversation respectfully; being overly aggressive can backfire.
- Leverage social media: If initial attempts fail, publicly ask for assistance on platforms like Twitter for faster responses.
- Use specific keywords: Mention "consumer protection" and "unresolved issue" to get attention.
- Escalate quickly: If a representative isn't helpful, politely ask to speak with a manager.
- Timing is key: Call during business hours and avoid peak times like Mondays or the first of the month.
- Follow up: If you don't hear back, reach out again to remind them of your request.
- Be aware of timelines: Reference any money-back guarantees or refund windows to strengthen your case.
- Offer solutions: Suggest a refund method that is convenient for both parties (like PayPal or credit).
- Stay persistent: If your initial request is denied, don’t give up; many have had success after multiple attempts.
Why Do People Request Refunds from CitiKitty
- Product did not work as advertised
- Items arrived damaged or defective
- Wrong item sent
- Order not received
- Customer found a better price elsewhere
- Unsatisfaction with product quality
- Change of mind
- Difficulty in using the product
- Not as described on the website
- Shipping delays
CitiKitty Refund Script
Script
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Dear CitiKitty Team,
I hope this message finds you well. I recently noticed a billing issue with my account that resulted in an unexpected charge. I believe this may have been an error, and I would like to kindly request a refund for this amount.
I appreciate your attention to this matter and look forward to resolving it promptly. Thank you for your understanding.
Best regards,
CitiKitty Refund Policy
CitiKitty offers a satisfaction guarantee, allowing customers to return their product within 60 days of purchase for a full refund if they are not completely satisfied. To initiate a return, customers need to contact their customer service team for instructions.
The Easiest Way to Get a CitiKitty Refund
If you’re frustrated trying to get a refund from CitiKitty—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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