Overview
City Property is a real estate company that helps you buy, sell, and manage properties. If you're looking to sell your home, they can help you get it ready and find the right buyers. If you’re on the hunt for a new place, they have a variety of listings to check out. They also offer property management services, so if you own rental properties, they can take care of everything from finding tenants to handling repairs. Basically, they make dealing with real estate easier so you can focus on other important things in your life.
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The description is based on a straightforward overview of the company's services, presented in a casual manner that is easy for consumers to understand.
How to Get a City Property Refund: Step by Step
If you purchased through cityproperty.com:
- Visit the City Property homepage.
- Scroll down to the bottom of the page and click on Contact Us.
- Fill out the contact form with your personal information and your membership details.
- In the message box, clearly state that you are requesting a refund for your subscription due to an unexpected renewal or lack of use.
- Submit the form and wait for a response via email.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID (your name at the top).
- Select Subscriptions.
- Find and tap on Your City Property Subscription.
- Scroll down and select Report a Problem.
- Choose Request a Refund and then fill out the reason as subscription renewed without notice.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select Account.
- Click on Purchase History.
- Find your City Property Subscription and tap on it.
- Select Report a Problem or Request a Refund.
- Indicate that you are seeking a refund because the account has been unused or unintentionally renewed.
- Submit the request.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to My Account settings.
- Scroll to Manage Account and go to Subscriptions.
- Find your City Property Subscription.
- Click Manage Subscription and then Cancel Subscription first.
- After cancellation, look for Support options or contact Customer Service via email or chat.
- In your message, state you are requesting a refund because the service was not used.
- Submit your inquiry.
Tips and Tricks for Getting a City Property Refund
- Document Everything: Keep records of all communications and receipts related to your transaction.
- Use Clear Language: Be concise and polite in your requests; avoid emotional language.
- Be Persistent: Follow up regularly if you don't receive a prompt response.
- Ask for a Manager: If not satisfied, request to speak with a supervisor for escalation.
- Timing Is Key: Contact them during business hours for a better chance of immediate response.
- Leverage Social Media: Sometimes airing your concerns on platforms like Twitter can get quicker attention.
- Refer to Policies: Know their refund policy and reference it in your communication.
- Short and Sweet Emails: Avoid lengthy emails; get straight to the point of the refund.
- Use the Right Channels: Reach out through email, phone, and any available customer service portals.
- Be Polite but Firm: Maintain a respectful tone while being clear about your expectations for a refund.
- Seek Community Help: Join forums to see if others have similar experiences and may offer help or advice.
- Know When to Escalate: If responses are lacking, set a deadline for when you expect a resolution before pursuing further escalation.
- Offer Solutions: When applicable, suggest alternative remedies they might consider if a full refund isn’t possible.
- Remain Calm: A calm demeanor can be more effective than frustration in receiving assistance.
Why Do People Request Refunds from City Property
- Service Quality Issues: Poor maintenance or management of properties.
- Misrepresentation: Properties not matching the description or photos provided.
- Unauthorized Charges: Unexpected fees or charges applied to their account.
- Lease Discrepancies: Errors in lease agreements or terms not upheld.
- Property Condition: Discovering health or safety hazards upon moving in.
- Deposit Disputes: Issues with the return of security deposits.
- Delay in Move-In: Inability to move in on the agreed date.
- Customer Service Failures: Lack of response or adequate support from the company.
- Change of Circumstances: Personal reasons necessitating cancellation after a commitment.
- Incorrect Billing: Errors in the billing process or overcharging.
City Property Refund Script
Script
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Dear City Property Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue regarding my recent account statement, which includes an accidental charge that I did not authorize. I am quite dissatisfied as this has affected my financial planning for the month.
I would greatly appreciate it if you could process a refund for this charge at your earliest convenience. Thank you for your prompt attention to this matter.
Best regards,
[Your Name]
City Property Refund Policy
City Property's refund policy states that refunds are generally not issued for application fees or deposits. If a resident vacates a property without proper notice or prior arrangements, they may forfeit their security deposit. For specific inquiries or unique situations, contacting their office directly is recommended.
The Easiest Way to Get a City Property Refund
If you’re frustrated trying to get a refund from City Property—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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