Overview
Civil Clothing is a brand that focuses on offering stylish and trendy apparel for everyday wear. They provide a wide range of clothing options like t-shirts, hoodies, and accessories that cater to both men and women. The brand is all about self-expression and individuality, showcasing unique graphics and designs that help people stand out. You can also find limited edition pieces and collaborations that keep their collection fresh and exciting. Overall, Civil Clothing is about making fashion accessible, cool, and relatable, perfect for those who want to express their personality through what they wear.
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The description is based on a summary of the services and products offered by Civil Clothing as found on their website.
How to Get a Civil Clothing Refund: Step by Step
If you purchased through a Credit Card:
- Log in to your bank account or credit card provider’s website.
- Navigate to the section for recent transactions.
- Locate the charge from Civil Clothing and select it.
- Look for an option to dispute or request a refund; this is often found under 'Report a problem' or 'Dispute a charge.'
- When prompted, mention that the charge was unauthorized or the service was not utilized.
- Keep a record of your correspondence regarding the refund request.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on 'Activity' at the top of the page to view your transactions.
- Find the Civil Clothing transaction and select it.
- Click on 'Report a problem' or 'More' then 'Dispute this transaction.'
- Explain that the service was not requested or mention an unauthorized charge.
- Submit your dispute and wait for a confirmation email.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your name at the top to open your Apple ID settings.
- Select 'Subscriptions' to view your active subscriptions.
- Tap on the Civil Clothing subscription.
- Scroll down and select 'Report a Problem' next to the subscription details.
- Choose the subscription renewed without notice and detail that you did not use the service.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon in the top right corner.
- Select 'Payments & subscriptions.'
- Tap on 'Subscriptions' to find Civil Clothing.
- Open the subscription details and select 'Cancel subscription.'
- After cancellation, go back and select the Civil Clothing subscription again, then choose 'Request a refund.'
- Indicate that the subscription was unused or not what you expected.
Phone
The phone is not available.
Tips and Tricks for Getting a Civil Clothing Refund
- Be polite in all communications; a friendly tone can go a long way.
- Start with an email to customer service outlining your issue clearly.
- Use specific language from the company's policies to frame your request.
- Always reference your order number in all communications.
- Consider reaching out during off-peak hours for faster responses.
- Escalate your communication to a manager if initial contacts don't resolve the issue.
- Keep a record of all interactions, including dates and names of representatives.
- Timing is key; request a refund soon after receiving the product.
- Use social media to your advantage; mention the company in a public post if you're facing delays.
- If needed, utilize third-party refund services that can assist in navigating the process.
- Be persistent without being aggressive; follow up regularly.
- Make your reasoning personal; share how the product didn't meet your expectations.
- If all else fails, consider filing a complaint with the BBB or social media platforms.
Why Do People Request Refunds from Civil Clothing
- Wrong item received - Customer received a different product than what was ordered.
- Size issues - Item does not fit as expected or size was not as described.
- Defective product - Item arrived damaged or with manufacturing defects.
- Change of mind - Customer decided they no longer want the item.
- Delayed shipping - Item arrived later than the expected delivery date.
- Poor quality - The product did not meet the customer’s quality expectations.
- Missing items - Order arrived incomplete, missing one or more items.
- Counterfeit concerns - Customer suspects item is not genuine.
- Mismatched description - Product description did not accurately reflect the item.
- Gift returns - Received as a gift and customer wants to return it for store credit.
Civil Clothing Refund Script
Script
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Dear Civil Clothing Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue regarding my recent order. I noticed an accidental charge on my account that does not reflect my final purchase. I believe this may have been an error during the checkout process.
I kindly request a refund for the additional amount charged. Thank you for your attention to this matter, and I appreciate your prompt assistance.
Best regards,
[Your Name]
Civil Clothing Refund Policy
Civil Clothing offers a 30-day return policy for unworn, unwashed items with original tags. Customers can request a refund or an exchange within this timeframe, but shipping costs are non-refundable.
The Easiest Way to Get a Civil Clothing Refund
If you’re frustrated trying to get a refund from Civil Clothing—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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