Overview
Cleolight is a company that specializes in providing innovative lighting solutions for your home and garden. They offer a wide range of stylish and energy-efficient lighting products, including decorative outdoor lights, indoor fixtures, and smart lighting systems that can be controlled from your smartphone. Whether you’re looking to brighten up your patio, add ambiance to your living room, or create a cozy atmosphere in your bedroom, Cleolight has something for everyone. Plus, their products are designed to be easy to install and use, making it simple to transform your space with beautiful light!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on general information about Cleolight's services and aims to convey the essence of the company in a friendly, approachable manner without using complex language.
How to Get a Cleolight Refund: Step by Step
If you purchased through cleolight.com:
- Visit the cleolight.com website.
- Scroll to the bottom of the page and click on the ‘Contact Us’ link.
- Fill out the contact form, including:
- Your account email.
- A clear subject line like ‘Refund Request for Membership’.
- In the message box, mention that the subscription renewed without notice or that your account was unused.
- Submit the form and wait for a response from customer service.
- If no response is received within 3-5 business days, follow up via email or the contact form.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Tap on Subscriptions.
- Select the subscription for Cleolight.
- Tap on Cancel Subscription and ensure you mention in the message that it renewed without notice.
- Go to Report a Problem on Apple's website.
- Log in and find your Cleolight subscription; select Request a Refund.
- Provide a justification emphasizing that your account was unused.
- Submit the refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon at the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Select the Cleolight subscription.
- Tap Manage and then Cancel subscription.
- Open a web browser and go to the Google Play Help Center.
- Select Request a refund and follow the prompts.
- In the refund form, mention that it renewed without notice or that your account was unused.
- Submit your request and wait for a confirmation email.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Cleolight Refund
- Be persistent: Don’t settle for the first response, follow up regularly.
- Use the right tone: Stay polite yet firm in your emails or calls.
- Document everything: Keep records of all communications and transactions.
- Escalate effectively: Ask to speak to a manager if you’re not getting results with initial representatives.
- Leverage social media: Post on platforms like Twitter if you're not getting a response; public visibility often gets quicker results.
- Know the product: Familiarize yourself with the specific item issues; reference common problems other users have faced.
- Timing matters: Contact them early in the day when agents may have more time and willingness to address issues.
- Utilize community help: Reach out on forums for shared experiences and recommendations tailored to your situation.
- Be concise: Clearly state your case and desired outcome without adding unnecessary information.
- Ask for alternatives: If a refund isn't possible, inquire about store credit or exchange options.
Why Do People Request Refunds from Cleolight
- Product arrived damaged
- Incorrect item received
- Product not as described
- Defective item
- Delayed shipment
- Unauthorized transaction
- Changed mind
- Product did not meet expectations
- Better price found elsewhere
- Size or color issue
Cleolight Refund Script
Script
Copy
Dear Cleolight Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue related to my recent transaction. I noticed an accidental charge on my account that I did not intend to authorize.
I would appreciate your assistance in processing a refund for this charge. Thank you for your understanding, and I look forward to resolving this matter promptly.
Best regards,
Cleolight Refund Policy
Cleolight offers a 30-day refund policy for products that are unused and in their original packaging. Customers must contact customer service to initiate the return process and may be responsible for return shipping costs.
The Easiest Way to Get a Cleolight Refund
If you’re frustrated trying to get a refund from Cleolight—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
