Overview
CLTV Gyms is a cool fitness spot that focuses on helping you reach your health and fitness goals in a fun and welcoming environment. They offer a variety of services, including personalized training programs, group classes like yoga and high-intensity workouts, and fitness assessments to track your progress. Whether you're just starting out or a seasoned gym-goer, CLTV Gyms has something for everyone to keep you motivated and engaged on your fitness journey. Plus, their community vibe makes it easy to meet new friends while getting fit!
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The description is based on the main offerings and atmosphere of CLTV Gyms as presented on their website, cltvgyms.com, and is simplified for easy understanding.
How to Get a CLTV Gyms Refund: Step by Step
If you purchased through cltvgyms.com:
- Visit the official website at cltvgyms.com.
- Scroll down to the bottom of the homepage and click on Contact Us.
- Fill out the contact form with the following details:
- Subject: Request for Membership Refund
- Name: Your full name
- Email: The email associated with your account
- Message: Mention that your subscription was charged without prior notice and that you have not used the services since the last payment.
- Submit the contact form and wait for a confirmation email from customer support.
- If you don’t receive a response within 48 hours, send a follow-up email to support@cltvgyms.com.
- In your follow-up, emphasize the lack of usage of the gym services and reiterate your request for a refund.
If you purchased through a gift card:
- Gather any information related to the gift card, including the card number and the original purchase receipt.
- Contact customer support at support@cltvgyms.com.
- In your email, specify that you are requesting a refund for a gift card that has not been used, and include:
- Gift card number
- Date of purchase
- Reason for refund request: Mention that the gift card was purchased but not redeemed.
- Wait for a confirmation response from customer support.
- If no response is received after 48 hours, send another email restating your request and the relevant details.
If you purchased through a mobile app (iOS/Android):
- Open the app store on your device (App Store for iOS, Google Play Store for Android).
- For iOS:
- Tap your profile icon in the top right corner.
- Select Subscriptions.
- Locate the CLTV Gym subscription and tap on it.
- Select Report a Problem.
- Choose Billing Issue and mention that the subscription renewed without notice.
- For Android:
- Tap the profile icon in the top right corner.
- Go to Payments & subscriptions.
- Select Subscriptions.
- Find your CLTV Gym subscription and tap on it.
- Choose Cancel subscription and provide your reason as Renewed without notice.
- Then go back to the subscription page, tap on Report a Problem, and specify your request for a refund.
- Wait for a response from the billing provider about your refund request.
- If you do not receive a reply within 72 hours, follow up through the app store support channels.
Phone
The phone is not available.
Tips and Tricks for Getting a CLTV Gyms Refund
- Be Persistent: Don’t hesitate to follow up multiple times if you don’t get a response.
- Document Everything: Keep records of your communications, including dates, times, and names of representatives you speak with.
- Use Clear and Direct Language: State your request politely but assertively, specifying the date of cancellation and amount owed.
- Contact Higher Management: If initial attempts fail, escalate your request to a supervisor or manager's email.
- Utilize Social Media: Post your issue on CLTV Gyms’ social media pages to draw attention, as public visibility can prompt faster action.
- Timing Matters: Call or email during off-peak hours when representatives may have more time to address your issue.
- Emphasize Urgency: If applicable, mention any financial hardships or urgent reasons needing the refund to add weight to your request.
- Know Your Rights: Research local consumer protection laws and mention them if relevant to assert your position.
- Try Different Communication Channels: If email isn't yielding results, switch to phone calls or live chat for more immediate responses.
- Leverage Group Action: If you know others with the same issues, consider contacting them to escalate complaints collectively.
Why Do People Request Refunds from CLTV Gyms
- Neglect of facilities due to poor maintenance or unclean environments.
- Inability to attend classes or sessions due to personal circumstances.
- Misrepresentation of services or facilities advertised.
- Unexpected injuries that prevent participation in workouts.
- Scheduling conflicts with class times or trainers.
- Poor customer service experiences leading to dissatisfaction.
- Membership cancellation not being honored or processed in a timely manner.
- Lack of variety in workout sessions not meeting expectations.
- Frequent class cancellations or changes without notice.
- Incompatibility with training styles or methodologies offered.
CLTV Gyms Refund Script
Script
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Dear CLTV Gyms Team,
I hope this message finds you well. I am writing to address a recent billing issue on my account. I noticed an accidental charge that I did not authorize and would like to request a refund for this amount.
I appreciate your assistance in resolving this matter quickly. Thank you for your understanding and support.
Best regards,
CLTV Gyms Refund Policy
CLTV Gyms offers a straightforward refund policy that allows members to request refunds within 14 days of purchase, provided they have not utilized any services or products related to the membership. For any cancellations after this period, terms and conditions may apply, so checking the specific membership agreement is advised.
The Easiest Way to Get a CLTV Gyms Refund
If you’re frustrated trying to get a refund from CLTV Gyms—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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