Overview
Colliers International is a global real estate services company that helps people buy, sell, lease, and manage properties. Imagine if you wanted to find the perfect office space for your business or maybe sell your house; Colliers is there to guide you through the process. They offer services like property management, investment sales, and helping businesses find the best locations. Essentially, they're like your friendly neighborhood guide in the world of real estate, making it easier for you to navigate buying or selling properties.
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The description is based on the services provided by Colliers International as outlined on their website.
How to Get a Colliers International Refund: Step by Step
If you purchased through colliers.com directly:
- Visit the colliers.com website and log into your account.
- Navigate to the ‘Account Settings’ section, typically found in the upper right corner of the homepage.
- Look for the ‘Billing’ tab within your account settings.
- Select the ‘Payment History’ option to view all transactions.
- Identify the charge you wish to refund and click on it for more details.
- Look for the ‘Request Refund’ button or link associated with that transaction.
- In the refund request form, clearly state your reason. Use phrases like:
- “The subscription renewed without notice”
- “I was unaware of the renewal date”
- “The account was not utilized during this billing period”
- Submit the refund request and take note of any confirmation or tracking number provided.
If you purchased through a Credit Card:
- Contact your credit card provider’s customer service directly.
- State that you want to dispute a charge from colliers.com.
- Inform them that the charge was for a subscription that “renewed unexpectedly”.
- Provide any transaction details requested by the customer service representative.
- Follow any further instructions they provide to file the dispute formally.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the ‘Activity’ section to find the transaction from colliers.com.
- Click on the transaction details and select ‘Report a Problem’.
- Choose the option for ‘Request a Refund’.
- In your message, mention that the subscription was not used or that it renewed without consent.
- Submit your request and monitor for any follow-up from PayPal.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the settings menu.
- Select ‘Subscriptions’ from the list.
- Locate your subscription to colliers.com and tap on it.
- Scroll down and look for an option to ‘Report a Concern’. Tap it.
- Choose the relevant issue type, emphasizing that “the renewal was unexpected”.
- Follow the prompts to submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Profile Icon at the top right.
- Select ‘Payments & Subscriptions’.
- Tap on ‘Subscriptions’ and find your subscription to colliers.com.
- Select the subscription and choose ‘Manage’.
- Find the option for ‘Request a Refund’ and select it.
- State clearly that the “charge was unwarranted due to no usage”.
- Complete any additional prompts to finalize your refund request.
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Tips and Tricks for Getting a Colliers International Refund
- Document Everything: Keep a detailed record of all communications, including dates, times, and names.
- Be Polite but Firm: Start your communication with a friendly tone, but clearly state your request for a refund.
- Use Specific Language: Reference specific policies or terms that support your claim to make your case stronger.
- Follow Up Consistently: If you don’t get a response within a week, send a follow-up email or make a phone call.
- Contact Multiple Departments: If initial contacts don’t yield results, reach out to different customer service or management teams.
- Leverage Social Media: Publicly address your issue on platforms like Twitter or LinkedIn to get a faster response.
- Escalate to a Supervisor: If you’re not getting anywhere, ask to speak with a supervisor or manager.
- Timing is Key: Reach out during the beginning or end of the month when companies are more attentive to financial matters.
- Utilize Local Offices: If applicable, contact a local Colliers office directly for a more personalized approach.
- Offer to Close the Case: Sometimes suggesting that you’ll close the case (and possibly escalate) can prompt quicker action.
- Stay Calm and Collected: Emotional communication can hinder your chances; stick to the facts.
- Ask About Promotions: Inquire if they have ongoing promotions for customer satisfaction that may apply.
Why Do People Request Refunds from Colliers International
- Unsatisfactory Service - Clients may feel the service provided did not meet their expectations.
- Incorrect Billing - Discrepancies in invoices or charges may prompt refund requests.
- Contract Termination - Early termination of contracts may lead to refunds for unused services.
- Failure to Deliver - If promised deliverables are not met, clients may seek refunds.
- Property Issues - Problems with properties managed or advertised could result in refund requests.
- Misrepresentation - If information provided is found to be misleading, clients might request a refund.
- Change in Circumstances - Significant changes affecting agreements may lead to clients wanting refunds.
- Quality of Listings - Poor quality or inaccuracies in property listings can trigger refund demands.
Colliers International Refund Script
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Dear Colliers International Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I believe should be reviewed for a refund.
I would greatly appreciate your assistance in resolving this matter promptly. Please let me know if you require any further information to process this request.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
Colliers International Refund Policy
Colliers International typically does not provide refunds for its services once they have been rendered or contracted. Clients seeking clarification or exceptions should contact their local Colliers office directly for specific terms and conditions related to their agreements.
The Easiest Way to Get a Colliers International Refund
If you’re frustrated trying to get a refund from Colliers International—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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