Overview
CollX is a cool app that makes it super easy for you to manage your sports trading cards. You can quickly scan your cards with your phone, and the app tells you how much they're worth. It also lets you buy, sell, or trade cards with other fans in a safe way. Plus, it helps you keep track of your collection and find cards you might want to add. If you're into trading cards, CollX is a handy tool to keep everything organized and see your collection grow!
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The description is based on the main services CollX offers, targeting casual users who might not be familiar with technical jargon.
How to Get a CollX Refund: Step by Step
If you purchased through the CollX Website:
- Visit the collx.app website.
- Log into your CollX account using your email and password.
- Navigate to the Account Settings located in your profile icon.
- Click on Billing to view your subscription details.
- Locate the specific transaction or subscription you wish to refund.
- Click on Request Refund next to the relevant transaction.
- In the refund request form, mention that the subscription renewed without notice or that you were not using the service.
- Submit the form and wait for confirmation via email.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find your CollX subscription in the list and tap on it.
- Scroll down and tap on Report a Problem.
- Choose the relevant issue and state that the subscription renewed without notice.
- Submit the form and wait for a response from Apple.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Profile Icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions and locate your CollX subscription.
- Click on Manage and then select Refund.
- Fill out the required fields and mention that the subscription renewed without permission.
- Submit the refund request and monitor your email for updates.
If you purchased through Roku:
- Go to the Roku Channel Store on your Roku device.
- Scroll to the My Account section.
- Select Manage Subscriptions.
- Find the CollX subscription listed.
- Click on Unsubscribe if required and confirm the cancellation.
- Visit the Roku Billing Help page on their website.
- Submit a request mentioning that the service was not used and you wish for a refund.
Phone
The phone is not available.
Tips and Tricks for Getting a CollX Refund
- Contact Customer Support Early: Reach out as soon as you suspect an issue.
- Be Polite but Firm: Use a respectful tone but clearly state your expectation for a refund.
- Document Everything: Keep records of all communications and transactions related to your request.
- Use Specific Language: Phrase your request in a way that emphasizes your rights as a consumer.
- Engage on Multiple Platforms: If unsuccessful, follow up via social media and forums to get visibility.
- Leverage Timing: Contact them during off-peak times for less wait time.
- Escalate When Necessary: If denied, ask to speak to a supervisor or manager to escalate your issue.
- Utilize Community Advice: Reference successful stories from other users when making your case.
- Offer to Provide Evidence: If applicable, offer to send proof via email or direct message.
- Stay Persistent: If initially denied, follow up regularly to show you're serious about your request.
- Consider a Chargeback: If all else fails, consider contacting your bank to dispute the charge.
- Utilize the Help Center: Familiarize yourself with their help resources for any additional information.
Why Do People Request Refunds from CollX
- Incorrect item received - Customers receive a different item than what was ordered.
- Item not as described - The condition or quality of the item does not match the description.
- Damaged during shipping - Items arrive with visible damage or defects.
- Delayed shipping - Orders take longer to arrive than the estimated delivery time.
- Faulty product - The item does not function as intended or is defective.
- Buyer’s remorse - Customers change their mind after making a purchase.
- Unapproved cancellation - Orders are canceled without approval or resolution.
- Missing items - Parts or accessories are absent from the shipment.
CollX Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent transaction on CollX. It appears that I was charged accidentally, and I would like to request a refund for this discrepancy.
I appreciate your attention to this matter and look forward to resolving it promptly. Thank you for your assistance.
Best regards,
CollX Refund Policy
CollX offers a refund policy that allows users to request a refund for items purchased through their platform within a specified time frame if the item is damaged or not as described. Customers must contact support to initiate the return process, providing necessary details and any supporting evidence.
The Easiest Way to Get a CollX Refund
If you’re frustrated trying to get a refund from CollX—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.