Overview
Cours de Japonais is a friendly online platform that helps people learn Japanese. They offer a variety of courses suitable for beginners and advanced learners alike. You can choose from group classes where you can meet others and practice together, or private lessons if you prefer one-on-one attention. They also provide fun resources like online quizzes, listening exercises, and cultural insights to make your learning experience enjoyable. Whether you want to learn for travel, work, or just for fun, Cours de Japonais is here to support you every step of the way!
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The information is directly extracted and summarized from the website, focusing on what services they provide in an easy-to-understand manner.
How to Get a Cours de Japonais Refund: Step by Step
If you purchased through cours-de-japonais.com directly:
- Visit the Cours de Japonais website at cours-de-japonais.com.
- Scroll down to the bottom of the homepage and click on Contact Us.
- Fill out the contact form with your information.
- In the message area, state that you are requesting a refund for your membership.
- Include your account details such as email used for the purchase and any relevant order IDs.
- Mention the reason for the refund, like "the subscription renewed without notice" or "the account was unused".
- Submit the form and wait for a response from customer service.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Activity in the top menu.
- Find the transaction related to Cours de Japonais.
- Click on the transaction, then select Report a Problem.
- Choose Refund and follow the prompts.
- Clearly state in the reason that the subscription renewed without prior notice.
If you purchased through payment methods like Stripe or credit card:
- Locate the confirmation email from Cours de Japonais or your credit card statement for the transaction details.
- Contact your bank or credit card provider's customer service.
- Request a chargeback for the transaction.
- Provide the agent with your transaction details and explain that the account was unused and the charge was unexpected.
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The phone is not available.
Tips and Tricks for Getting a Cours de Japonais Refund
- Be Polite but Firm: Always maintain a respectful tone in your communication to avoid pushback.
- Document Everything: Keep records of all communications, transactions, and terms you agreed to when enrolling.
- Reach Out Early: Contact them as soon as you realize you need a refund to show urgency.
- Use Clear Language: Clearly state your reasons for wanting a refund, avoiding emotional language and focusing on facts.
- Escalate Wisely: If the initial customer service representative isn't helpful, ask to speak with a manager or supervisor.
- Leverage Social Media: If you're not getting a response, consider posting on their social media or tagging them to draw attention.
- Cite Policies: If applicable, mention specific policies or regulations from their site that support your request.
- Follow Up: Don't hesitate to follow up on your request if you haven't received a response within the expected timeframe.
- Be Persistent: Sometimes multiple attempts are necessary; stay persistent without being aggressive.
- Utilize Third Parties: If necessary, consider reaching out to consumer protection agencies or other third-party platforms for additional support.
Why Do People Request Refunds from Cours de Japonais
- Course content did not meet expectations.
- Instructor was not engaging or helpful.
- Technical issues with the online platform.
- Scheduling conflicts with course timings.
- Insufficient support or feedback from tutors.
- Course was too basic or too advanced.
- Change in personal circumstances (e.g., illness, job change).
- Module inaccessibility or errors.
- No satisfactory progress in learning.
- Misleading advertising of the course content.
- Unclear refund policy.
- Course material was outdated.
Cours de Japonais Refund Script
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Dear Cours de Japonais Team,
I hope this message finds you well. I am writing to address a billing issue related to my recent subscription. I noticed an accidental charge on my account that I did not authorize.
Given the circumstances, I kindly request a refund for this charge. I appreciate your understanding and support in resolving this matter promptly.
Thank you for your attention to this issue.
Best regards,
Cours de Japonais Refund Policy
Cours de Japonais offers a full refund for cancellations made at least 24 hours prior to the scheduled lesson. Cancellations made less than 24 hours before the lesson may not be eligible for a refund.
The Easiest Way to Get a Cours de Japonais Refund
If you’re frustrated trying to get a refund from Cours de Japonais—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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