Overview
Courtly is a cool website that helps you find and book unique experiences and adventures. Whether you’re looking for a fun cooking class, an exciting art workshop, or a relaxing spa day, Courtly connects you with local experts who can guide you. It’s all about exploring new activities and making great memories, so you can easily find something awesome to do, no matter where you are!
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The description is based on a clear understanding of the services provided by Courtly, tailored to engage a casual audience without using complex language.
How to Get a Courtly Refund: Step by Step
If you purchased through courtly.com:
- Visit the courtly.com website and log in to your account.
- Navigate to the Account Settings by clicking on your profile icon in the top right corner.
- Select Billing from the dropdown menu.
- Locate the Recent Transactions section and find the subscription or charge you wish to refund.
- Click on the charge to view more details, then look for the Request Refund option.
- Fill out the refund request form, including:
- A brief explanation: Mention that the subscription renewed without prior notice.
- Specify that the account was unused, if applicable.
- Include any relevant details such as the date of the charge.
- Submit the refund request and note any confirmation number provided.
- Check your email for updates regarding your refund status.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top.
- Select Subscriptions to view your active memberships.
- Choose the relevant subscription you want to refund.
- Scroll down and tap on Report a Problem.
- Choose Request a Refund and select the reason for your request:
- Indicate that the subscription renewed unexpectedly.
- Mention that the account was not used in the billing cycle.
- Complete and submit your request and wait for Apple's response.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) in the top left corner.
- Go to Subscriptions.
- Select the subscription for which you would like a refund.
- Tap on Manage and then select Refund.
- Fill out the form, mentioning:
- That the subscription renewed without notice.
- That you did not use the service during the last billing cycle.
- Submit the request and await feedback regarding your issue.
If you purchased through Roku:
- Go to the Roku website and log in to your account.
- Navigate to Manage Your Account.
- Click on Billing to see recent charges.
- Find the charge related to your Courtly subscription.
- Contact Roku Support by selecting the Help option in the menu.
- Choose to Chat or Email support.
- In your message, state:
- The subscription renewed automatically.
- You did not use the service.
- Submit the request and note any confirmation for follow-up.
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Tips and Tricks for Getting a Courtly Refund
- Document Everything: Keep a clear record of all communications and transactions with Courtly.
- Use Specific Language: Clearly state the reason for your refund request and reference the product/service details.
- Contact via Multiple Channels: Try reaching out through email, chat, and social media for wider visibility.
- Be Polite but Firm: Maintain a courteous tone, but assert your rights to a refund.
- Escalate When Necessary: If initial requests are ignored, ask directly to speak to a manager or supervisor.
- Timing is Key: Contact them soon after the issue arises; don't wait too long to request a refund.
- Leverage Social Proof: Mention that other users have successfully received refunds, citing examples if possible.
- Complaints on Public Platforms: Sometimes voicing your dissatisfaction on social media can prompt faster action.
- Follow Up Regularly: If you don't hear back, send follow-up messages to keep your request on their radar.
- Use Humor When Appropriate: A light-hearted approach might disarm the situation and prompt a quicker response.
- Be Prepared to Appeal: If denied, ask for a detailed explanation and express your intention to escalate.
Why Do People Request Refunds from Courtly
- Item not received: Customers report that their order never arrived.
- Incorrect item sent: Users receive a different product than what was ordered.
- Defective product: Items received are damaged or not functioning as intended.
- Order cancellation: Customers decide to cancel their order but cannot receive a refund.
- Quality issues: Products do not meet customer expectations in terms of quality.
- Shipping problems: Delays or issues with shipping that cause dissatisfaction.
- Change of mind: Customers reconsider their purchase after placing the order.
- Subscription issues: Problems with recurring charges or subscriptions not canceled on time.
- Misleading product description: Products do not match the description on the website.
- Customer service issues: Difficulty in contacting or receiving help from customer support.
Courtly Refund Script
Script
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Dear Courtly Support,
I hope this message finds you well. I recently noticed an accidental charge on my account that I did not authorize. Upon reviewing my billing statements, I believe there may have been a mistake or misunderstanding with the charges applied.
I would greatly appreciate your assistance in resolving this issue and processing a refund for the unauthorized amount. If you need any further information from my end, please let me know.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Courtly Refund Policy
Courtly offers a 30-day return policy for unused and saleable items in their original packaging. Refunds are processed to the original payment method, and customers are responsible for return shipping costs, unless the item is defective or incorrectly shipped.
The Easiest Way to Get a Courtly Refund
If you’re frustrated trying to get a refund from Courtly—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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