Overview
Creative Info Way is a friendly company that specializes in making your online presence shine. They offer a bunch of services like website design, which means they can help you create a great-looking website that’s easy to use. They also provide digital marketing, helping you get noticed online so more people can find your business. Plus, they offer app development, so if you’ve ever thought about having an app for your idea or service, they can make that happen! Overall, their goal is to help you connect better with your audience and grow your business in the digital world.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward interpretation of the services provided by Creative Info Way, making it easy to understand for consumers.
How to Get a Creative Info Way Refund: Step by Step
If you purchased through Creative Info Way:
- Visit the Creative Info Way website.
- Scroll down to the bottom of the page and click on the Contact Us link.
- Fill out the contact form with the following details:
- Your Name
- Email Address (the one associated with your account)
- Order Number (if applicable)
- Subject: Refund Request
- Message: Clearly state that you are requesting a refund for your membership.
- Example messaging: "The subscription renewed without prior notice, and I did not intend to continue my membership."
- If applicable: "I have not made use of the services since the last charge."
- Submit the form and wait for a confirmation email.
- Check your email for their response, which usually comes within 1-3 business days.
- If you do not receive a response within a week, follow up by replying to their last email or resubmitting the contact form.
If you purchased through an external billing source:
- Identify the billing source used (e.g., Apple, Google Play, etc.).
- Follow the refund process specific to that source:
- If through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top.
- Select Subscriptions.
- Find and tap on the relevant subscription.
- Scroll down and select Report a Problem.
- Choose Request a Refund.
- Provide details; mention: "The subscription renewed without my consent, and I did not use it."
- If through Google Play:
- Open the Google Play Store app.
- Tap on the Profile Icon in the top right corner.
- Select Payments & subscriptions > Subscriptions.
- Find the subscription and tap on it.
- Select Cancel Subscription.
- After canceling, go back to Payments & subscriptions and choose Refund.
- State: "The service was renewed automatically, and I did not intend to continue."
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Creative Info Way Refund
- Document Everything: Keep records of all communications with the company, including emails and chat transcripts.
- Be Polite but Firm: Use a courteous tone while firmly stating your request for a refund.
- Use Specific Language: Clearly mention the product/service you are unhappy with and the reasons for your refund request.
- Reference Their Policy: Even if you're ignoring it, briefly mentioning relevant parts of their policy can add weight to your request.
- Escalate Early: If you don’t receive a response within a few days, escalate your request to a manager or higher-level support.
- Timing is Key: Send your request early in the week when customer service is less busy.
- Leverage Social Media: Post your issues on their social media platforms; public inquiries often get faster responses.
- File a Complaint: If you’re not getting results, consider filing a complaint with consumer protection agencies.
- Offer Alternatives: Suggest a different solution, like store credit, if that seems more feasible.
- Follow Up Consistently: Regularly check in on the status of your request if you’re not hearing back.
Why Do People Request Refunds from Creative Info Way
- Product not as described
- Poor quality of service
- Late delivery
- Technical issues
- Lack of support
- Incompatibility with existing systems
- Unauthorized charges
- Duplicate charges
- Change of mind
- Failed project milestones
Creative Info Way Refund Script
Script
Copy
Dear Creative Info Way Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered recently. It appears that I was accidentally charged for a service I did not intend to purchase. After reviewing my account and previous correspondence, I believe this charge was made in error.
I would greatly appreciate your assistance in processing a refund for this amount. I have always valued the quality of your services and hope to resolve this matter amicably.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
Creative Info Way Refund Policy
Creative Info Way offers a 30-day money-back guarantee for its services. Customers may request a refund within this period if they are not satisfied, provided that they follow the specified process for claiming it. However, refunds may not be applicable in cases of custom development work or services already rendered.
The Easiest Way to Get a Creative Info Way Refund
If you’re frustrated trying to get a refund from Creative Info Way—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
