Overview
Cruises Only is a one-stop shop for anyone looking to book a cruise vacation. They offer a wide range of options from different cruise lines, making it easy to find the perfect trip for your budget and style. Whether you're dreaming of the Caribbean, Alaska, or Europe, they help you compare different cruises and find the best deals. Their team of cruise experts is there to answer questions, offer recommendations, and support you through the booking process. Plus, they often have special promotions and discounts to save you money on your cruise adventure!
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The description is based on the services provided by Cruises Only, designed to give a clear and friendly overview for consumers looking to book a cruise.
How to Get a Cruises Only Refund: Step by Step
If you purchased through cruisesonly.com:
- Visit the cruisesonly.com website.
- Navigate to the Contact Us section, usually located at the bottom of the homepage.
- Click on the Customer Support option.
- Select Email or Live Chat based on your preference for contacting customer service.
- In your message, clearly state that you are requesting a refund for your membership.
- Mention that the card purchase was made without prior notice or that you did not intend to continue the subscription.
- Stress that your account has been unused since the last billing cycle.
- If applicable, reference any issues faced with the service that could justify your request for a refund.
- Submit your message and wait for a response from customer service.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the Settings menu.
- Select Subscriptions.
- Find and tap on Cruises Only from the list of current subscriptions.
- Scroll down and tap on Report a Problem.
- Choose the Billing Issue option.
- Emphasize that the subscription renewed unexpectedly.
- Highlight that you have not utilized the service during this billing period.
- Submit the request for a refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the upper left corner.
- Select Account.
- Tap on Purchase History.
- Find the Cruises Only transaction and tap on it.
- Tap Report a Problem, then select Request a refund.
- State that the subscription renewed without your consent.
- Mention that you did not use the service during the renewed period.
- Submit your refund request.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity at the top of the page.
- Find the Cruises Only transaction in your activity list.
- Click on the transaction to view details.
- Select Report a Problem or Dispute.
- Indicate that you are requesting a refund due to not authorizing the renewal.
- Specify that you have been unable to utilize the service.
- Follow the prompts to submit your refund request.
Tips and Tricks for Getting a Cruises Only Refund
- Document Everything: Keep detailed records of all communication, including dates, times, and the names of representatives.
- Be Polite but Firm: Start with a friendly tone but clearly state your expectation for a refund.
- Use Social Media: Mentioning your issue publicly on platforms like Twitter or Facebook may prompt a faster response.
- Escalate When Necessary: If initial attempts fail, request to speak with a supervisor or manager.
- Timing is Key: Call during off-peak hours to reduce wait times and get better service.
- Highlight Your Loyalty: If you’re a repeat customer, mention your history with the company to bolster your case.
- Utilize Consumer Protection Agencies: If you’re not getting results, mention that you might escalate to the Better Business Bureau or a consumer rights organization.
- Be Persistent: Follow up regularly on your request; persistence can pay off.
- Consider Alternative Dispute Resolution: Mention the potential for arbitration or mediation if necessary to push for a resolution.
- Offer to Share Your Journey: Suggest that you’d be willing to share your experience online if the issue is resolved amicably.
Why Do People Request Refunds from Cruises Only
- Canceled cruise due to unforeseen circumstances.
- Health issues preventing travel.
- Changes in travel plans that affect the cruise schedule.
- Price drops after booking, leading to requests for adjustments.
- Unsatisfactory customer service experience during booking.
- Misrepresentation of cruise accommodations or amenities.
- Natural disasters affecting ports of call.
- Travel restrictions due to government regulations.
- Incapacity to travel because of sudden emergencies.
- Discrepancies in itinerary compared to what was advertised.
Cruises Only Refund Script
Script
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Dear Cruises Only Team,
I hope this message finds you well. I am writing to address a billing issue related to my recent booking that has resulted in an unexpected charge on my account. Unfortunately, this charge was not intended and has caused some dissatisfaction regarding my experience with your service.
I kindly request a review of this matter and would appreciate a prompt refund to my original payment method. Thank you for your attention to this issue, and I look forward to your swift response.
Best regards,
Cruises Only Refund Policy
Cruises Only offers a refund policy that typically allows for cancellations and modifications to be made up to a specific period before departure, though fees may apply. Some cruise lines may have non-refundable deposits, and specific terms can vary based on the cruise line and booking conditions. It is recommended to review the specific terms at the time of booking for detailed information.
The Easiest Way to Get a Cruises Only Refund
If you’re frustrated trying to get a refund from Cruises Only—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
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