Overview
Custom Built Steel Wheels specializes in creating unique, high-quality steel wheels tailored to fit your vehicle perfectly. Whether you're looking to upgrade your ride for better performance or simply want a fresh look, they offer a range of services that include custom wheel design, fabrication, and installation. The team also provides options for different finishes and styles, so you can truly make your wheels your own. Plus, if you’re unsure about what you need, they’re super friendly and ready to guide you through the choices to find the best fit for your car or truck.
Difficulty
12345678910
Easy Medium Very Hard
The information is directly extracted and summarized from the company's main offerings, focusing on consumer-friendly language.
How to Get a Custom Built Steel Wheels Refund: Step by Step
If you purchased through custombuiltsteelwheels.com directly:
- Visit the Custom Built Steel Wheels website.
- Scroll to the bottom of the homepage and click on the Contact Us link.
- Fill out the contact form with the following details:
- Your name
- Email address
- Order number (if applicable)
- Description of the issue: Mention that you are requesting a refund for your membership or subscription due to lack of use or an unexpected renewal.
- Submit the form and wait for a response, typically within a few business days.
- If no response is received within a week, follow up via email or phone, reiterating your request and highlighting any previous correspondence.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the Activity section.
- Find the transaction for your membership or subscription.
- Click on the transaction to view details.
- Select Report a problem and choose Request a refund.
- Choose the reason for the refund: Unauthorized payment or Item not as described.
- Add a brief description: Specify that the recurring charge was unexpected and that you no longer wish to continue the service.
- Submit your request and monitor your email for updates.
If you purchased through a credit card:
- Contact your credit card issuer’s customer service.
- Have your statement ready that shows the charge.
- Ask to dispute the charge, stating it was for a service you did not agree to continue.
- Mention specifics such as no prior notification of renewal or the service was unused.
- Follow their instructions for completing the dispute, which may involve filling out a form or providing additional documentation.
If you purchased through a mobile app (e.g., iOS/Android):
- For iOS, open the Settings app.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find and tap on the subscription in question.
- Select Cancel Subscription if applicable.
- For a refund, go to the Apple Report a Problem page.
- Log in and find the charge, then choose Request Refund.
- Explain that the subscription was renewed without notice and you wish to get your money back.
- For Android, open the Google Play Store.
- Tap on the Menu (three lines) and go to Subscriptions.
- Select the subscription and hit Cancel Subscription.
- To request a refund, go to Google’s refund policy page.
- Fill in the necessary details to request your refund and specify that the account was not used.
Phone
The phone is not available.
Tips and Tricks for Getting a Custom Built Steel Wheels Refund
- Document everything: Keep detailed records of your purchase, including receipts and correspondence.
- Use polite, assertive language: Start your communication with a friendly yet firm tone to show you're serious but respectful.
- Contact customer service promptly: Aim to reach out within the warranty period or shortly after receiving your order.
- Ask for a supervisor: If the initial representative is unhelpful, don’t hesitate to request to speak with a supervisor for better results.
- Be persistent: Follow up regularly if you don’t receive a satisfactory response; persistence can lead to better results.
- Utilize different contact methods: If emails go unanswered, try calling or reaching out via social media for quicker responses.
- Leverage online communities: Share your experience on forums like Reddit to gain insights from others who faced similar situations; they may offer additional tactics.
- Escalate your claim: If you’re still unsatisfied, mention that you’re prepared to escalate the issue to consumer protection agencies.
- Timing matters: Reach out early in the week; Mondays and Tuesdays might yield better responses as they’re less busy.
- Share your frustration on social media: Sometimes, posting your issue publicly can spur quicker action from the company.
Why Do People Request Refunds from Custom Built Steel Wheels
- Defective product: Wheels delivered with manufacturing defects.
- Incorrect size: Wheels do not match the specified dimensions.
- Wrong design: The design received is different from what was ordered.
- Poor fit: Wheels do not fit the vehicle as promised.
- Delivery delays: Significant delays in shipping and delivery times.
- Damaged during shipping: Wheels arrive damaged due to inadequate packaging.
- Change of mind: Customer decides they no longer want the wheels.
- Misleading descriptions: Product descriptions did not match the actual product.
- Quality not as expected: Wheels do not meet the quality expectations.
- Installation issues: Problems encountered during installation not disclosed prior.
Custom Built Steel Wheels Refund Script
Script
Copy
Dear Custom Built Steel Wheels Team,
I hope this message finds you well. I am writing to address a billing issue that has arisen with my recent order. I noticed an accidental charge that does not align with my purchase agreement.
Given my dissatisfaction with this discrepancy, I would kindly like to request a refund for the incorrect amount charged. I appreciate your prompt attention to this matter and look forward to resolving it swiftly.
Thank you for your understanding.
Best regards,
Custom Built Steel Wheels Refund Policy
Custom Built Steel Wheels offers a limited refund policy where returns are accepted within 30 days of purchase, provided the wheels are unused and in original packaging. Customers are responsible for shipping costs on returns, and custom orders are typically non-refundable.
The Easiest Way to Get a Custom Built Steel Wheels Refund
If you’re frustrated trying to get a refund from Custom Built Steel Wheels—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
