Overview
Custom CGI is a company that specializes in bringing your ideas to life using computer-generated imagery. They create stunning visuals and animations for all sorts of projects, whether it's for movies, video games, advertisements, or even virtual reality. If you're looking to add some eye-catching graphics to your project, they can help with everything from character design to special effects. Their team works closely with clients to make sure everything looks just right, making the process easy and enjoyable.
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The description is based on a straightforward summary of Custom CGI's services, focusing on what they do in an accessible way for a consumer audience.
How to Get a Custom CGI Refund: Step by Step
If you purchased through CustomCGI’s website directly:
- Visit the CustomCGI website.
- Scroll to the bottom of the homepage and click on ‘Contact Us’.
- Select ‘Support’ from the options provided.
- Fill out the support form with the following details:
- Your name
- Your order number
- Your email address
- Specify the reason for your refund request (e.g., mention that the subscription renewed without notice).
- State that your account was unused during the billing period.
- Click ‘Submit’ to send your request.
- Wait for a confirmation email from the support team regarding your refund status.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Custom CGI subscription.
- Write down the reasons for your refund:
- Emphasize that the subscription renewed without your knowledge.
- State that you no longer need the service.
- Tap Cancel Subscription.
- To request a refund, visit Apple's Report a Problem page.
- Log in with your Apple ID and select the purchase you’d like a refund for.
- Choose Report a Problem and explain your situation in detail.
- Submit your request and wait for a response.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon (three horizontal lines) in the upper-left corner.
- Select Account.
- Under the Subscriptions section, find your Custom CGI subscription.
- Tap on it and select Manage.
- Write your refund request message:
- State that the subscription was renewed without your permission.
- Highlight that the service was not used during the period.
- Tap Cancel Subscription.
- Go to Google Play’s Refund Request page.
- Log in and find the transaction you wish to refund.
- Submit your detailed refund request and wait for confirmation.
If you purchased through Roku:
- Sign in to your Roku account at my.roku.com.
- Select Manage Account.
- Go to Streaming Channels and find the Custom CGI channel.
- Click on Message Support to submit a request.
- In the message field, explain your refund request:
- Mention that you did not authorize the recent charge.
- State that your account was used minimally or not at all.
- Send your message and check for replies regarding your refund.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Activity and find the payment to Custom CGI.
- Click on the transaction to view the details.
- Select Report a Problem.
- Choose Request a Refund and detail your case:
- State the charge was unauthorized.
- Mention that the subscription was not used.
- Submit the request and wait for PayPal's response on your case.
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Tips and Tricks for Getting a Custom CGI Refund
- Be clear and concise in your request, outlining the reason for your refund calmly and politely.
- Use direct language such as "I would like to request a refund" rather than beating around the bush.
- Document everything—keep records of all communications and transaction details.
- Choose the right time to reach out, ideally during business hours for quicker responses.
- Consider reaching out via different channels: email, phone, and social media.
- Be persistent; if you don’t get a response within a few days, follow up politely.
- Escalate your request; if the first representative can't help, ask to speak with a supervisor or manager.
- If all else fails, mention that you will leave a detailed review on social media or review sites if your issue isn't resolved.
- Use positive language to frame your request; think of it as a mutual benefit rather than a confrontation.
- Share your experience on forums and ask if others have had success—community tips can be invaluable.
Why Do People Request Refunds from Custom CGI
- Product Not as Described: The delivered CGI elements do not match the specifications provided during the order.
- Quality Issues: The quality of the CGI is subpar or does not meet the professional standards expected.
- Technical Difficulties: Clients experience issues integrating the CGI into their projects.
- Late Delivery: The CGI was not delivered within the promised timeframe.
- Lack of Communication: Insufficient updates or responses from customer service during the project.
- Unauthorized Charges: Clients discover unexpected charges on their account.
- Change of Mind: Clients decide to cancel the project after it has been initiated.
- Failure to Follow Instructions: The produced CGI does not adhere to the guidelines and instructions provided.
- Duplicate Charges: Being charged multiple times for the same service or product.
- Misleading Sales Practices: Feeling that the marketing was deceptive or misleading regarding the services offered.
Custom CGI Refund Script
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Dear Custom CGI Team,
I hope this message finds you well. I am writing to bring to your attention an issue with my recent billing statement. It appears that I have been accidentally charged for a service I did not authorize.
Given the circumstances, I kindly request a refund for this charge. I appreciate your prompt attention to this matter and look forward to resolving it quickly.
Thank you for your understanding.
Best regards,
Custom CGI Refund Policy
Custom CGI offers a 30-day satisfaction guarantee, allowing customers to request a full refund if they are not satisfied with their purchase within this timeframe. However, custom projects may be subject to different conditions, so customers should review the specific terms applicable to their order before making a purchase.
The Easiest Way to Get a Custom CGI Refund
If you’re frustrated trying to get a refund from Custom CGI—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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