How to Get a DaoCo Refund

If you purchased through the DaoCo website:

1. Visit the DaoCo website at daoco.net.
2. Scroll to the bottom of the page and click on the ‘Contact Us’ link.
3. Choose Email Us from the contact options provided.
4. In the email subject, enter Refund Request for clarity.
5. In the email body, provide the following details:
   • Your full name and the email address associated with your account.
   • The date of the transaction and the amount charged.
   • Clearly state that you are requesting a refund because the subscription renewed without notice.
   • Mention that the account was unused during the billing cycle.
6. After writing your email, double-check for accuracy and clarity.
7. Send the email and wait for a response, usually within 3-5 business days.

If you purchased through Apple (iTunes):

1. Open the Settings app on your iPhone or iPad.
2. Tap on your profile at the top for Your Apple ID.
3. Tap on Subscriptions.
4. Select your DaoCo subscription.
5. Choose Cancel Subscription to stop future charges.
6. Next, go to the iTunes Store or Apple Music app and scroll down to Report a Problem.
7. Log in with your Apple ID, then find the DaoCo transaction in your purchase history.
8. Select Report a Problem next to the charge and choose Request a Refund from the options.
9. In the description, mention that the subscription renewed without notice and highlight that the account was unused.
10. Submit your request and wait for confirmation from Apple.

If you purchased through Google Play:

1. Open the Google Play Store on your device.
2. Tap on the Menu icon (three lines in the top left corner).
3. Select Account, then tap on Purchase History.
4. Locate the DaoCo subscription in the list of transactions.
5. Tap on the transaction to view more details.
6. Tap on Refund or Report a problem.
7. Choose the reason for the refund request as ‘This subscription renewed without notice’.
8. Emphasize that the account was unused during the period.
9. Submit your request and check your email for confirmation of the refund status.

If you purchased through a gift card:

1. Log in to your DaoCo account on their website at daoco.net.
2. Navigate to Account Settings or Billing Information.
3. Find the option to Manage Gift Card Transactions.
4. Identify the transaction linked to the gift card you wish to receive a refund for.
5. Click on Request Refund next to the transaction.
6. In the refund request form, explain that the purchase was unaffiliated with the intended use or that it was unused.
7. Submit the form and monitor your email for updates.

If you purchased through Roku:

1. Go to the Roku website and log into your account.
2. Click on Manage Account.
3. Select Subscriptions to view your active subscriptions.
4. Locate the DaoCo subscription and select Manage Subscription.
5. Click on Cancel Subscription to prevent further charges.
6. After cancellation, go to your Email History on Roku.
7. Find the transaction for DaoCo and use the Contact Support option.
8. Indicate that you need a refund, emphasizing that the subscription renewed unexpectedly.
9. Mention that the account was unused.
10. Submit the support ticket and check for a follow-up.