Overview
DiveAssure is a company that provides travel insurance specifically for divers and underwater enthusiasts. They offer plans that cover things like trip cancellations, lost gear, and even medical emergencies that might happen while diving. Their goal is to make sure divers can focus on enjoying their underwater adventures, knowing that they have the right protection if something goes wrong. Whether you're planning a diving trip abroad or just want coverage for local dives, DiveAssure has different options to fit your needs. They also provide helpful resources and tips for divers to stay safe while traveling.
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The description is based on the main services highlighted on DiveAssure's website, aiming to simplify the offerings for a general audience.
How to Get a DiveAssure Refund: Step by Step
If you purchased through DiveAssure.com:
- Go to diveassure.com and log into your account.
- Navigate to the "Contact Us" section, usually located at the bottom of the page.
- Select the reason for your contact as "Refund Request".
- Fill out the contact form:
- Include your membership or subscription ID.
- Mention that the subscription renewed without notice.
- Indicate any unusual charges or issues you experienced with the service.
- Submit your request and wait for a response. This usually takes a few business days.
- If you do not receive a response, follow up by sending another inquiry through the same "Contact Us" page.
If you purchased through Apple:
- Open the Settings app on your iPhone.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find DiveAssure in the list and tap on it.
- Scroll down and tap on Report a Problem.
- Choose the reason for your refund request.
- Select "I didn't authorize this charge".
- Explain that the subscription renewed without notice.
- Submit your request for review.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions and locate DiveAssure.
- Tap on Manage and then Cancel Subscription.
- After cancellation, return to Payments & subscriptions.
- Tap on Purchase history.
- Find the DiveAssure charge and tap on it.
- Click Refund and select Request a Refund.
- Specify that the subscription was not used and renewed unexpectedly.
- Submit your request.
Phone
The phone is not available.
Tips and Tricks for Getting a DiveAssure Refund
- Document everything: Keep records of all communications, including dates and names.
- Be concise: Clearly state your request and include relevant details without unnecessary information.
- Use a professional tone: Maintain professionalism, even if frustrated; avoid emotional language.
- Contact them early: Initiate the refund request as soon as possible to show urgency.
- Escalate if needed: Politely ask to speak to a supervisor if initial contacts are unhelpful.
- Follow up persistently: Regularly check in on your request; persistence can pay off.
- Use social media: Sometimes posting a public inquiry can prompt a quicker response.
- Leverage community experiences: Mention similar cases from online forums, stating how they were resolved.
- Inquire about payments: Ask about payment processing times to understand delays.
- Be patient but firm: Allow some time for processing but remain firm on your request.
Why Do People Request Refunds from DiveAssure
- Policy cancellation prior to the start date.
- Medical reasons that prevent participation in the dive.
- Accidental double booking leading to multiple purchases.
- Change in travel plans that conflict with the dive schedule.
- Miscommunication regarding coverage details.
- Inadequate notification of policy changes or updates.
- Unexpected financial hardship affecting ability to pay.
- Failure to receive documentation or confirmation of purchase.
- Service not as described during pre-dive information sessions.
- Personal emergencies requiring immediate action.
DiveAssure Refund Script
Script
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Dear DiveAssure Team,
I hope this message finds you well. I recently noticed an accidental charge on my account related to my policy, which I believe to be a billing error. I would appreciate your assistance in reviewing this matter.
Given the circumstances, I kindly request a refund for this charge. Your prompt attention to resolving this issue would be greatly appreciated, as I have always valued our relationship.
Thank you for your understanding, and I look forward to your swift response.
Best regards,
DiveAssure Refund Policy
DiveAssure offers a 100% refund for cancellations made within 14 days of the purchase date, provided the policy has not been used. If a cancellation occurs after this period but before the policy start date, a partial refund minus a processing fee may apply.
The Easiest Way to Get a DiveAssure Refund
If you’re frustrated trying to get a refund from DiveAssure—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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