Overview
DJ City is an awesome place for anyone into music and DJing. They offer a wide variety of gear, from turntables and mixers to speakers and headphones. Whether you’re a pro DJ or just starting out, you’ll find everything you need to get started or upgrade your setup. Plus, they have expert advice and help if you’re not sure what to choose. They also run classes and events to connect with other music lovers and improve your skills. Overall, DJ City is your go-to spot for all things DJ-related!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a summary of the services and offerings available at DJ City, specifically tailored to be relatable and easy to understand for a consumer audience.
How to Get a DJ City Refund: Step by Step
If you purchased through DJ City directly:
- Visit djcity.com.
- Scroll to the bottom of the page and click on Contact Us.
- Select Customer Support.
- Fill out the support form, providing your:
- Email address associated with your account.
- Order number (located in your confirmation email).
- Reason for the refund – mention specifics such as "the subscription renewed without notice" or "the account was unused."
- Submit the request and await a response from customer support.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your DJ City subscription.
- Tap Cancel Subscription (if required for the refund request).
- Visit the Apple Report a Problem page: reportaproblem.apple.com.
- Sign in with your Apple ID.
- Locate your DJ City transaction and click Report a Problem.
- Choose Request a refund and select your reason for the refund.
- Mention that the subscription renewed without notice or that the account was unused.
- Submit the request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the Menu icon (three horizontal lines).
- Tap My apps & games.
- Find your DJ City subscription.
- Tap Cancel Subscription (if required for the refund request).
- Go to the Google Play Refund Request page: support.google.com/googleplay/answer/2476087.
- Follow the link for Request a refund and fill out the form.
- In the details, mention that the subscription renewed without notice or was unused.
- Submit your request.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Navigate to Streaming Channels.
- Select My subscriptions.
- Find the DJ City subscription.
- Click on Manage subscription.
- Cancel the subscription (if required to request a refund).
- Visit the Roku Support page: support.roku.com.
- Select Contact Support and choose Billing.
- Request a refund and mention that the subscription renewed without notice or was unused.
- Submit your support inquiry.
Phone
The phone is not available.
Tips and Tricks for Getting a DJ City Refund
- Document everything: Keep records of your purchase, including receipts and any communications.
- Be polite but firm: Use a calm tone in your communications, but be clear about your expectations.
- Start with live chat: Many users report quicker responses through live chat than email or phone.
- Follow up regularly: If you don’t hear back, send a follow-up email or message every few days.
- Utilize social media: Publicly mentioning your issue on platforms like Twitter can expedite the process.
- Highlight your loyalty: If you’re a returning customer, remind them of your history with the brand.
- Ask for a manager: If the initial representative can’t help, politely request to escalate to a supervisor.
- Timing is key: Reach out early in the day or week when staff may be more available to help.
- Express urgency: Let them know you need the refund quickly due to specific reasons, like an upcoming event or bill.
- Explore alternative solutions: If a refund isn’t possible, ask about store credit or exchanges.
Why Do People Request Refunds from DJ City
- Item received is defective
- Incorrect item shipped
- Item doesn't match description
- Delayed shipping beyond expected date
- Change of mind
- Order cancellation requested
- Item was used or damaged during shipping
- Quality not as expected
- Wrong item ordered
- Product not compatible
DJ City Refund Script
Script
Copy
Dear DJ City Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent order. I noticed an accidental charge that does not align with my purchase expectations.
Given my dissatisfaction with this situation, I kindly request a refund for the amount charged in error. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance.
Best regards,
DJ City Refund Policy
DJ City offers a 7-day return policy for most items, allowing customers to request a refund or exchange if the product is unused and in its original packaging. Some exclusions may apply, especially for digital products or opened items.
The Easiest Way to Get a DJ City Refund
If you’re frustrated trying to get a refund from DJ City—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
