Overview
DreamHorse is a website where you can buy and sell horses, along with horse-related items like trailers and equipment. It’s a great place for horse lovers looking to find their perfect companion or to list their own horses for sale. The site makes it easy to search for horses by breed, age, price, and location. Plus, they have helpful resources like tips for new horse owners and a community of fellow horse enthusiasts!
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The description is based on a straightforward overview of DreamHorse's services, aimed at a general audience interested in horse buying and selling.
How to Get a DreamHorse Refund: Step by Step
If you purchased through DreamHorse.com:
- Visit the DreamHorse website and log into your account.
- Navigate to the Account Settings by clicking on your profile icon.
- Select Billing Information or Subscriptions option.
- Find the Membership or Subscription section to view your active services.
- Click on the Request Refund link or button, if available.
- If no request option exists, scroll to the Contact Support section.
- Choose the Help Center or Contact Us link.
- Fill out the support form:
- Clearly state you are requesting a refund for an unnoticeable renewal.
- Mention that the service was unused or not needed, emphasizing your dissatisfaction.
- Submit the form and keep an eye on your email for a response.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your DreamHorse subscription.
- Tap Cancel Subscription to stop future charges.
- Next, open the App Store and go to your account by tapping your profile icon.
- Select Purchased and find DreamHorse in your applications.
- Tap on it and then choose Report a Problem.
- Explain that you want a refund:
- State that the subscription renewed without your consent.
- Highlight that you did not use the service.
- Submit your report and wait for the email regarding your refund status.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon, then select Account.
- Find and tap on Purchase History.
- Locate your DreamHorse subscription and click on it.
- Select Refund or Report a problem.
- In the form, mention:
- Your subscription was charged unexpectedly.
- You're requesting a refund for an unused service.
- Submit your request and monitor your email for updates on your refund.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to Activity and find the transaction for DreamHorse.
- Click on the transaction and select Report a Problem.
- Choose Refund and explain:
- The subscription renewed without notification.
- The service was not used after the last billing.
- Submit the report and keep track of any communication from PayPal regarding your claim.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a DreamHorse Refund
- Document Everything: Keep records of all communication regarding your purchase and refund request.
- Be Polite but Firm: Use friendly language but be clear about your expectations.
- Use Specific Language: Reference their terms and conditions to bolster your case for a refund.
- Timing Matters: Request a refund soon after the purchase to increase your chances.
- Utilize Multiple Channels: Reach out via email, phone, and social media for a better response rate.
- Escalate If Necessary: If initial contacts fail, ask to speak with a supervisor or manager.
- Highlight Urgency: If applicable, mention upcoming financial obligations to add urgency to your request.
- Community Support: Share your experience on forums to gain advice and support from others.
- Follow Up Consistently: If you don’t get a response, don’t hesitate to follow up promptly.
- Be Persistent: Repeat your request if necessary; persistence can often yield results.
- Consider Public Feedback: Sometimes publicly sharing your issue can prompt quicker responses from the company.
Why Do People Request Refunds from DreamHorse
- Horse not as described in advertisement
- Health issues discovered after purchase
- Misrepresentation of age or training level
- Buyer’s remorse after the sale
- Inability to financially manage ownership
- Discrepancies in contract terms
- Unforeseen personal circumstances (e.g., relocation, job loss)
- Failure of the seller to deliver the horse
- Concerns about the horse's behavior or suitability
- Change of heart regarding purchasing a horse
DreamHorse Refund Script
Script
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Dear DreamHorse Team,
I hope this message finds you well. I am writing to address a billing issue that I recently encountered. I was charged for a service that I did not intend to purchase, and I believe this may have been an accidental charge.
I would appreciate your assistance in processing a refund for this transaction. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
DreamHorse Refund Policy
DreamHorse offers a refund policy that allows users to request a refund for their subscription within the first 30 days, provided that no ads have been posted. After this period or if ads have been published, refunds are generally not issued, and users are encouraged to review their terms for specific conditions.
The Easiest Way to Get a DreamHorse Refund
If you’re frustrated trying to get a refund from DreamHorse—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.